Senior Marketing Automation Manager (m/f/d)

About the Position

Senior Marketing Automation Manager (m/f/d)

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. We are seeking a Senior Marketing Automation Manager to join our team in Bulgaria with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.

Responsibilities

Systems Architecture & Technical Ownership

• Process design & improvement: Drive automation and process-improvement programs that span multiple functions and directly impact organizational goals.
• Platform administration: Hold day-to-day admin ownership of core go-to-market automation platforms: configuration, architecture, and health.
• Integrations: Design, maintain, and set the architectural pattern for integrations across the revenue tech stack.
• Tech Stack evolution: Proactively assess the revenue systems stack and bring forward a data-driven point of view on what should be built, changed, or deprecated.
• Innovation: Own structured evaluation and adoption of emerging revenue technology and specialized automation or enrichment platforms.

Data Integrity & Governance

• Own the data governance framework - accuracy, consistency, and integrity - across platforms.
• Define and own the QA and validation framework for automation workflows organization-wide.

Requirements

Required Experience

• Minimum 6 years of hands-on, administrative-level experience managing enterprise CRM and marketing automation platforms, including at least 2 years operating at an expert or lead capacity.
• Demonstrated experience managing Salesforce environment dependencies, including standard/custom data objects, multi-platform data synchronization logic, and advanced native reporting capabilities.
• A track record of being sought out as the go-to expert for evaluating, auditing, and adopting emerging revenue technology and specialized automation platforms.

Required Skills

• Expert-level systems thinking and process-mapping.
• Ability to translate complex commercial requirements into system architecture clearly and credibly.
• Operates with high autonomy and independent judgment.
• Transfers knowledge and raises capability in others.
• Proactively identifies problems, forms an independent view, and proposes solutions with confidence.
• Professional verbal and written fluency in English is mandatory.

We Offer

• Opportunity to work with a leading global software company.
• Hybrid or remote working options.
• Be part of a team that empowers creative minds to bring ideas to life.

About the Company

Chaos is a global company with offices in 11 cities worldwide. We provide world-class visualization and design solutions, serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. For more information, please visit chaos.com.

If you believe that you are a good match for the job, please send us your CV in English. Only shortlisted candidates will be contacted. Confidentiality of all applications is assured.