Senior Network Site Reliability Engineer

About the Position

Miro is a fast-growing engineering organization building a business-critical collaboration platform used by companies around the world. As our product and infrastructure scale, we are looking for a Senior Network Site Reliability Engineer to help strengthen the reliability, availability, and scalability of our production environment.

In this role, you will focus on cloud automation, Infrastructure as Code, network reliability, and operational excellence across our AWS infrastructure. You will help improve how we deploy, operate, observe, and govern cloud infrastructure at scale.

With millions of users, a distributed team, and the support of outstanding VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision, so we can transform together how the world collaborates.

Responsibilities

• Work with our AWS infrastructure to continuously improve how we operate.
• Build and lead all aspects of our CI/CD pipelines (GitLab/GitHub) and provide automated solutions for IaC deployment.
• Implement automation and observability across infrastructure resources.
• Bring your own ideas for improving our infrastructure stack and implement them.
• Take part in our operational rotation to react and resolve incidents in production.
• Maintain and develop the building blocks of our IaC terraform codebase.
• Responsible for building, maintaining and optimizing Amazon Load Balancers, ensuring efficient traffic distribution and high availability for applications.
• Configure and maintain Amazon CloudFront distributions to accelerate content delivery and improve end-user experience.
• Develop and build Governance policies for our Cloud infrastructure.
• Maintain and develop our CloudWan infrastructure.

Requirements

• 8+ years of professional experience in infrastructure, reliability, networking, or software engineering
• 6+ years of experience as an SRE, DevOps Engineer, Network Engineer, Software Engineer, or similar
• Hands-on experience with AWS infrastructure, including EC2, VPC, ALB, S3, Route 53, and CloudFront
• Confident networking knowledge, including TCP/IP, HTTP/S, DNS, BGP, IPV6 and hands-on experience with AWS Cloud WAN
• Solid knowledge and experience with CDN configuration
• Strong experience with Infrastructure as Code, especially Terraform
• Deep understanding of DevOps practices, CI/CD, automation, and production operations
• Strong Linux skills and proficiency in Python, Bash, or another scripting/programming language
• Experience driving cross-functional projects from concept to delivery in Agile environments
• Strong problem-solving skills, with the ability to troubleshoot complex distributed systems and network issues
• Clear communication skills and ability to collaborate effectively across engineering teams

Nice to Have

• Experience with containers and Kubernetes
• Familiarity with AWS governance and security controls, including SCPs and IAM policies
• Experience improving reliability, observability, performance, or incident response processes
• Exposure to large-scale CDN, edge, or traffic-routing environments
• Experience working in globally distributed infrastructure or platform teams
• Basic experience using GCP and Azure

We Offer

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

About the Company

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

• Youtube
• Blog
• Instagram

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Prepare yourself to go beyond

Here are some helpful tips to ensure you have all the correct information throughout our hiring process.

How we hire

• Recruiter Screen: A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.
• Hiring Manager: The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.
• Skill Assessment: An interactive presentation to see your skills in action, based around a particular case study or business problem.
• Meet the Team: Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.
• Leadership Round: Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro.

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