Senior Product Manager

About the Position

We are seeking a Senior Product Manager for our SignNow team to shape user-facing experiences and drive measurable business outcomes.

About airSlate

airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.

About the Role

As a Senior Product Manager, Core Agreement Features, you will own and evolve the user-facing experiences at the heart of SignNow’s agreement execution journey. You will identify the biggest user pain points in core flows, simplify complex tasks through excellent UX, and use AI capabilities where they meaningfully improve clarity, confidence, and time-to-completion.

Responsibilities

• Core user journeys. Own and improve core agreement execution flows, ensuring they are intuitive, fast, and reliable.
• User problem discovery. Deeply understand user pain points through research, support insights, and behavioral data, then translate them into clear problem statements and priorities.
• UX simplification. Turn complicated tasks into simple, guided experiences through UX, product design patterns, and smart defaults.
• AI-powered assistance. Identify opportunities to use AI to reduce friction and improve user confidence, especially in moments where users are unsure what is required. Define guardrails and fallback behavior to maintain trust.
• Compliance-guided UX. Build product guidance that helps users make correct decisions in compliance-sensitive contexts, even when users are uncertain about what “right” looks like.
• Experimentation and optimization. Drive measurable business outcomes through A/B testing and iterative improvements. Define hypotheses, success metrics, and clear decisions based on results.
• Cross-functional execution. Partner closely with engineering and design to deliver high-quality features, and collaborate with support, sales, and marketing to ensure strong adoption and customer outcomes.
• Metrics and reporting. Define and track KPIs, monitor funnel performance, and build learning loops that continuously improve the product.

Requirements

• 5+ years of product management experience building user-facing B2B or B2C SaaS products.
• Strong product craft and UX judgment, with a proven ability to simplify complex user journeys.
• Deep user empathy and a consistent problem-solving approach, you start from user needs and outcomes, not feature delivery.
• Experience building and optimizing end-to-end user flows, including onboarding, key task completion, and self-serve experiences.
• Strong experimentation skills, including designing and executing A/B tests, interpreting results, and turning insights into impact.
• Data-driven decision-making skills, comfortable defining metrics, building dashboards, and using qualitative and quantitative inputs.
• Good intuition for where AI adds value in user-facing flows, and where it does not, including practical tradeoffs around quality, risk, and user trust.
• Excellent communication skills, able to align teams and stakeholders across product, engineering, design, data, support, sales, and marketing.
• Ownership mindset, bias for action, and comfort operating with ambiguity and multiple stakeholders.

What We Offer

• Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
• Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
• Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
• Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
• Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
• Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
• Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.

Ready to shape a product used by millions? We’d love to hear from you!