Senior Product Manager

About the Position

Why DAZN?

DAZN brings live sport to millions of fans around the world the biggest leagues in football, boxing, motorsport, NFL, hundreds of competitions, every week. Our Product team plays a central role in deciding what we build, why, and in what order from a fan's first visit, through signing up and paying, to watching on match day and staying connected to their sport in between.

We're making DAZN the Home of Sports. A product that works flawlessly and gets to know each fan better every time they use it. We're doing it fast, and you'll help shape it for millions of people.

Responsibilities

As a Senior Product Manager you'll own a significant part of the DAZN experience and the outcomes that come with it. You'll be given a goal a customer pain point, a commercial target, a KPI to move and you'll find the opportunities and decide which ones matter. From there you'll work with Engineering and Design to build the solution, launch it, and use data to show whether it worked.

• Owning an outcome, not just a feature: the discovery, definition and delivery of a wider area of the product, and the KPIs that tell us whether it's working.
• Identifying opportunities before anyone asks from data, customer research, commercial conversations and what's happening in the market and building the case for the ones worth doing.
• Turning goals into clear problems, and problems into requirements, prototypes and success measures your engineers and designers can act on.
• Using data, experiments, A/B tests and customer feedback to decide what to build and to prove what it delivered.
• Understanding the commercial side of your decisions subscribers, revenue, cost and explaining the trade-offs plainly to leadership.
• Keeping the whole customer journey in view, not just your area. A change in one place shows up somewhere else, and the fan only sees one DAZN.
• Working daily with Engineering, Design, Analytics, Marketing, Commercial, Legal, Customer Service and Operations, and representing the customer in those conversations.
• Building AI and personalisation into the product you own recommendations, content, journeys where it makes the experience better for the fan.
• Using AI in how you do the job, and showing other PMs how: prototyping before you write a ticket, analysing data, drafting specs and updates, testing assumptions faster. This is expected of every PM here, not a specialist AI role.

Requirements

• Around 5 years in product management, ideally in streaming, consumer technology, media or e-commerce at scale.
• A track record of owning an area of a product and the outcomes behind it, not just delivering features.
• Experience finding and shaping opportunities yourself you don't need a problem handed to you.
• Comfortable with analytics, A/B testing and customer research you can find your own answers in the data.
• Already using AI tools day to day to prototype, analyse, write and test ideas and able to show us examples.
• Structured thinking and good judgement about priorities when everything looks important.
• Able to build working relationships quickly you'll work with a range of engineering and design teams, and getting the best out of each one is part of the job.
• Customer-focused and commercially minded, with the appetite to take ownership and help others do the same.
• Interest in sport helps, but caring about the customer matters more.

We Offer

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.

About the Company

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

• Agility and creativity fuel growth and innovation, to Make It Happen.
• Prioritising what matters drives progress and positive outcomes, Focusing On Impact.
• Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

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More Information

• Function: Technology
• Employment Type: Permanent - Full Time
• Location: UK - London
• Workplace type: Hybrid
• Reporting To: Matt Cowan

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