(Senior) Product Manager - (Logistics, Customer Choice)

About the Position

(Senior) Product Manager - (Logistics, Customer Choice)

As a Senior Product Manager for Logistics and Customer Choice at Delivery Hero, you will play a pivotal role in managing demand solutions and optimizing delivery operations. You will work closely with Engineering and Data Science teams to ensure smooth operations during peak times and enhance customer experiences.

Responsibilities

• Own the roadmap for demand management solutions that balance fleet capacity with customer ordering.
• Take features from idea to launch with Engineering, writing clear requirements and prioritizing the backlog.
• Partner with Data Science to shape and evaluate models and AI-driven configurations that replace manual operational settings.
• Run experiments and track metrics to decide what ships next.
• Align Operations, regional product teams, and engineers on priorities, trade-offs, and timelines throughout delivery.
• Coordinate with multiple internal stakeholders to ensure the services we use are being consumed and to understand the end-to-end impact.

Requirements

• Product management experience, ideally in marketplace, logistics, or e-commerce environments.
• A track record of managing stakeholders through execution and aligning diverse teams on complex initiatives.
• Hands-on ownership: you're comfortable working through details with engineers, including APIs and system behavior.
• Comfort using data to define success measures and assess impact.
• Experience working with data scientists, plus a working understanding of ML concepts and experimentation frameworks.
• Ability to manage several competing priorities when operational conditions change quickly.

Nice to Have

• Experience in logistics, delivery, or other supply-and-demand balancing problems.
• Experience building internal tools for operations teams.
• Exposure to rules engines, ranking, or personalization systems.
• Experience launching AI-driven product features.

We Offer

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.
• We offer 27 days holiday with an extra day on the 2nd and 3rd year of service.
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support, and access to the Udemy Business platform to explore a variety of online courses.
• Health Checkups, Meditation & Gym.
• Cash benefits: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
• Food benefits: Digital Meal Vouchers and Food Vouchers.
• Relocation support: Check out our relocation hub for more information about moving to Berlin.

About the Company

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience-just let us know with an email to our Inclusion Officer at [email protected].

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Apply Now

Ready to join our team? If you’re excited to grow, collaborate, and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

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