Senior Product Specialist - Facets Premium Billing

About the Position

Senior Product Specialist - Facets Premium Billing

We are seeking a Senior Product Specialist for Facets Premium Billing to join our Healthcare Payer team. In this role, you will enhance operational efficiency and billing accuracy by designing, configuring, and optimizing Facets capabilities across various domains.

Responsibilities

• Lead the configuration and optimization of Facets Finance and Premium Billing modules.
• Manage end-to-end Facets claims workflows.
• Configure and maintain Facets Provider data.
• Administer Plan Product configurations.
• Support Membership and Group configuration activities.
• Analyze premium billing processes and Facets data models.
• Partner with business stakeholders to gather requirements.
• Conduct impact assessments, regression validation, and testing activities.
• Develop and maintain detailed configuration documentation.
• Investigate and resolve production issues.
• Coordinate functional testing, user acceptance testing (UAT), and validation activities.
• Provide training, knowledge transfer, and ongoing support.
• Drive continuous improvement initiatives.

Requirements

• 6 to 10 years of experience working with Facets Finance, Billing, and Premium Billing functions within healthcare payer organizations.
• Strong hands-on expertise with Facets Claims, Provider, Membership, Group, and Plan Product modules.
• Deep knowledge of healthcare payer premium billing processes.
• Strong understanding of the Facets data model.
• Experience gathering business requirements and translating them into configuration designs.
• Proven ability to analyze complex datasets and support operational reporting.
• Experience creating and executing test plans and user acceptance testing activities.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.

Nice to Have

• Experience supporting Commercial, Medicare, or Medicaid health plans.
• Prior experience leading Facets implementation, optimization, or modernization initiatives.
• Knowledge of healthcare revenue cycle management and payer financial operations.
• Experience performing root cause analysis and production support for large-scale healthcare systems.
• Familiarity with Agile delivery methodologies and healthcare technology transformation projects.
• Facets certification or certifications related to healthcare payer platforms.
• Training or experience in healthcare payer operations, premium billing administration, or revenue cycle management.

We Offer

• Competitive salary range of $82K - $90K per year.
• Discretionary annual incentive program.
• Comprehensive benefits package including Medical/Dental/Vision/Life Insurance, Paid holidays, Paid Time Off, 401(k) plan, Long-term/Short-term Disability, Paid Parental Leave, and Employee Stock Purchase Plan.

About the Company

At Cognizant, we're engineering modern businesses to improve everyday life. Our associates enjoy a collaborative environment, opportunities for continuous learning, and the ability to work on meaningful projects that drive innovation and business value for our healthcare clients.

We're excited to meet professionals who are passionate about healthcare technology, payer operations, and delivering impactful Facets solutions. Even if you don't meet every qualification listed, we encourage you to apply and showcase the unique experiences and skills you can bring to the role.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

Apply now and join our team to make a significant impact in the healthcare industry.