Senior Salesforce Consultant

About the Position

Senior Salesforce Consultant (US Working Hours)

Remote | Contracted

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.

This is a long-term contract role and can be an hourly or monthly fixed-price contract. You will be working remotely with US-based team members and clients. Working hours are 2:30 pm – 11:00 pm CET, which corresponds to 8:30 am – 5:00 pm EST. Some flexibility is expected depending on business needs.

About Us

fusionSpan is a leading CRM implementer and Salesforce partner, with over 250 Salesforce implementations under our belt. Our extensive catalog of services enables us to offer solutions ranging from system integration to digital marketing, to over 200 association clients.

Bridging Gaps Through Technology – isn’t just a tagline – it describes what we believe our clients can accomplish with a little additional support. Whether an organization is adopting new technology, or learning how best to leverage current technology tools, we help leverage technology to bridge their association to their customers.

Learn More about our great benefits

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms.
• Work with development team members to craft innovative and potentially complex, cutting-edge solutions to address functional gaps.
• Serve as a mentor and advisor to other consultant team members.
• Provide insights and recommendations to company leadership.
• Coordinate and communicate with external, client resources effectively and professionally.
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes.
• Understand data requirements and coordinate with data analysts for any data needs.
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Requirements

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises).
• At least 3+ years of business analysis experience for technology or technology services implementation projects.
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies.
• Demonstrated successful solution crafting.
• Salesforce implementation or administration experience.

Preferred

• 1+ years of business analysis experience working in the non-profit or association industry.
• Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations.
• Finance and accounting or implementation of technology platforms for these.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

fusionSpan employees working remotely are expected to have their camera on during all virtual meetings.

Our Company Values

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

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