Senior Scrum Master

About the Position

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Scrum Master to join our ever-evolving Alternative Payment Methods team and help shape the future of global commerce.

Responsibilities

The Senior Scrum Master is a servant leader and coach for agile teams. You own facilitation, adoption, and upholding of Agile principles to ensure adherence to the theory, practices, and application of Scrum in a Scaled Agile context. Senior Scrum Masters typically fulfill the following responsibilities:

• Supports Product Owners by utilizing collaborative techniques and communication strategies for efficient backlog management.
• Promotes self-organizing, cross-functional techniques in the production of high-value products.
• Supports Scrum teams by removing impediments to protect sprint goals.
• Facilitates Scrum ceremonies as requested or needed, maintains time-box ceremonies.
• Coordinates with other teams delivering to shared goals e.g. using Scrum of Scrums ceremonies as needed.
• Practices the core agile principles in collaboration, prioritization, accountability.
• Promotes continuous improvement throughout the product cycle, and maintains the teams’ improvement backlogs.
• Facilitates sprint demos, planning, and retrospectives.
• Provides status reporting and insights on key metrics, schedules, resources, and milestone delivery.
• Other related duties assigned as needed.

Requirements

• Strong understanding of agile principles and practices
• Strong mediation and negotiation skills
• Skill in organization, communications, problem-solving, and people skills
• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
• Experience in leveraging tools such as Jira and Rally to enhance agile practices and flow
• The ability to:
  • Foster a culture of openness, and appreciate openness in others
  • Create an environment of trust and mutual influence
  • Support teams in problem identification and decision-making
  • Think beyond day-to-day activities and apply systems thinking
  • Bring simplicity to complex situations
  • Listen actively and understand/empathize with others
  • Coach people with powerful questions rather than use authority
  • Easily build new relationships and proactively establish a variety of contacts across the organization
• A Bachelor’s degree or the equivalent combination of education, training, or work experience in agile principles
• Certifications such as Certified Scrum Master or Professional Scrum Master preferred
• Knowledge of Agile development principles

Nice to Have

• A background in payments, fintech, or a similar regulated environment.

We Offer

• Competitive salary
• Bonuses and/or equity awards, determined by role, level, impact, and our policies
• Access to medical coverage that supports the health and wellbeing for you and your family
• Dedicated Wellness Week each year – which includes an extra paid day off
• Support for all Globalpayers at every stage, from raising families to caring for loved ones
• Paid time off and public holidays

About the Company

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a client, act like an owner, and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Application Steps

1. Submit Your Application: Here's where we'll learn a little about you, why you want to join Global Payments, and why you'd be a good addition to our team. You'll also need to upload your resume and a cover letter too.
2. Application Review: Once you’ve submitted your application, Globalpayers will review it and see if you’re a good match for the role, team, and culture. If you’re successful, we'll invite you for an interview where we can get to know each other better.
3. Interview with a Globalpayer: This is the time where we get to know you better, and your opportunity to learn more about us. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Globalpayers.
4. Offer and Onboarding: The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Globalpayer.

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Privacy Statement

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Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.