Senior ServiceNow TechConsultant

About the Position

We are looking for a Senior ServiceNow TechConsultant to join T-Systems, a part of the Deutsche Telekom Group. This role is pivotal in the technical implementation and customization of the ServiceNow ITSM platform, ensuring adherence to best practices.

Company Description

T-Systems, with around 30,000 employees worldwide, is dedicated to creating technology with purpose. We are a global team guided by respect, integrity, and a passion for continuous improvement. We offer autonomy, continuous support, and a collaborative environment where you can grow without limits.

Responsibilities

• Design and implementation of ServiceNow ITSM solutions
• Configuration and development within a domain-separated ServiceNow instance
• Development of business rules, client scripts, workflows, and UI policies
• Support of ServiceNow integrations with external systems
• Participation in technical design discussions
• Collaboration with stakeholders and project teams
• Ensuring adherence to ServiceNow best practices

Requirements

• Required Skills

  • Strong experience with ServiceNow platform development
  • Deep knowledge of ITSM processes
  • Experience with domain-separated ServiceNow environments
  • Solid knowledge of JavaScript
  • Experience in enterprise ServiceNow implementations

• Certifications

  • CSA – mandatory
  • CIS ITSM – recommended

• Language Requirements

  • English – professional working proficiency
  • German – nice to have

We Offer

Work Environment & Flexibility

• International, dynamic, and collaborative environment
• T-Social: social initiatives (sports, community, health,...)
• Hybrid work model (remote/on-site)
• Flexible working hours

Growth & Development

• Customized training: access to Coursera to learn whatever you want, whenever you want
• Weekly language classes (English, Spanish & German)
• International Mentoring Sessions & Experience Days

Compensation & Benefits

• Flexible compensation plan (health insurance, meal vouchers, childcare, transport)
• Telemedicine
• Life and accident insurance
• Social fund

Wellbeing & Time Off

• 26+ working days of vacation per year
• Free access to specialist services (medical, legal, wellness)
• 100% salary coverage during medical leave

And many more advantages of being part of T-Systems!

If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team!

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.