About the Position

Senior Site Reliability Engineer

Portugal - Remote

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

The work we do and the innovation we drive
Our values of share, care and dare
A workplace culture that fosters creativity, diversity and autonomy
Our borderless, global framework, which enables seamless collaboration

The Role

As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. You will work with our multidisciplinary teams in an essential DevOps way of working, where your main responsibility is to keep everyone focused on production while creating the infrastructure to do so.

Role Responsibilities

Work with teams to define SLIs and SLOs.
Create systems for observability.
Work with teams to analyze failure scenarios and possible mitigations.
(Assisting to) create runbooks to remediate or prevent failure scenarios.
Reduce work that does not add value.
Participate and facilitate incident management, including on-call duty.

Requirements

To be considered for this role, you must meet the following essential qualifications:

Assertive with good communicative skills, capable of taking the lead and coaching a development team to make the right choices.
Experience with incident management in a production environment of a public-facing online service with high business value and preferably high traffic in a 24x7 fashion.
Experience in working in corporate environments.
Experience programming and scripting.
At least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP).
Extensive knowledge of and experience with various monitoring systems, including APM systems such as Datadog, New Relic, Dynatrace, Prometheus, and Grafana.
Knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, GitLab, Jenkins.
Knowledge of and experience with microservices-related technology: Docker, Kubernetes.
Good conceptual understanding of software architecture and system thinking.
Experience working as an engineer in a DevOps context.
Excellent command of English (C1 or above).
Familiarity with the following technologies: Datadog (or APM equivalent), Argo CI/CD, Java / Springboot, Kafka, Kubernetes / EKS, AWS.
Experience working within the context of publicly accessible, highly available eCommerce platforms.
Experience working in an international context with on- and off-shore teams.

Commitment to Reaching All Kinds of People

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

We Offer

This is a position based in Portugal.

Beyond a competitive compensation package, we offer:

Flexibility, with remote and hybrid work options (country-dependent)
Career advancement, with international mobility and professional development programs
Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.

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Senior Site Reliability Engineer

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