Senior Site Reliability Engineer

About the Position

Senior Site Reliability Engineer

Sofia, Bulgaria

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Responsibilities

As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. Your main responsibility is to keep everyone focused on production while creating the infrastructure to do so.

• Work with teams to define SLIs and SLOs.
• Create systems for observability.
• Work with teams to analyze failure scenarios and possible mitigations.
• (Assisting to) create runbooks to remediate or prevent failure scenarios.
• Reduce work that does not add value.
• Participate and facilitate incident management, including on-call duty.

Requirements

To be considered for this role, you must meet the following essential qualifications:

• 5 years of experience in software engineering, DevOps engineering, QA engineering, and/or cloud engineering, with at least the last 2 years as a dedicated Site Reliability Engineer.
• Assertive with good communicative skills, capable of taking the lead and coaching a development team.
• Experience with incident management in a production environment of a public-facing online service with high business value and preferably high traffic in a 24x7 fashion.
• Experience in corporate environments.
• Experience programming and scripting.
• At least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP).
• Extensive knowledge of and experience with various monitoring systems, including APM systems such as Datadog, New Relic, Dynatrace, Prometheus, and Grafana.
• Knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, GitLab, Jenkins.
• Knowledge of and experience with microservices-related technology: Docker, Kubernetes.
• Good conceptual understanding of software architecture and system thinking.
• Experience working as an engineer in a DevOps context.
• Excellent command of English (C1 or above).
• Familiarity with the following technologies: Datadog (or APM equivalent), Argo CI/CD, Java / Springboot, Kafka, Kubernetes / EKS, AWS.
• Experience working within the context of publicly accessible, highly available eCommerce platforms.
• Experience working in an international context with on- and off-shore teams.

We Offer

• Flexibility, with hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses, and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings.

About the Company

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.

Contact Us

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Should you need an alternative format and/or communication support to provide feedback please contact Sheree Atcheson.

Let's reinvent the future