Senior Site Reliability Engineer AWS

About the Position

We are seeking a Senior Site Reliability Engineer AWS to join our team and ensure the reliability and scalability of our cloud infrastructure. Make retail great again through the power of technology! Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels with disruptive retail tech solutions. Get on board and make your own contribution to the industry!

What Project We Have for You

Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs), offering smokers a healthier alternative to traditional cigarettes. The target audience is more than 1 billion consumers around the globe.

Intellias mission is to help a client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best in class eCommerce, Digital Marketing, and IoT solutions. As a SRE you will become a part of Core Architecture Team and be responsible for the implementation of best practices in our Digital Engineering Enterprise Platform.

The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensure a set of compliance and best practices.

Responsibilities

• Manage project DevOps Tools and Cloud Infrastructure
• Provide break-fix support
• Develop and execute test cases for cloud environment
• Participate in architecture and technology review
• Design, implement, and manage IT processes

Requirements

• Proficiency in operating systems, networking, and cloud infrastructure (AWS) and IaC (Terraform and Cloudformation).
• At least 5 years of experience in expertise in automating routine tasks and system deployments using tools and scripting languages like Python and Bash.
• 3-5 years of experience with CI/CD Pipeline Development: Ability to construct and manage continuous integration/continuous development (CI/CD) pipelines, which connect SRE teams with operational counterparts.
• 3-5 years experience in Incident Management and Troubleshooting: Skills in incident management, effective problem-solving techniques, and a methodical approach to diagnosing and rectifying system outages.
• At least 3+ years of working experience in Windows and Linux systems administration.
• Excellent knowledge of web-based and service-based architectures (REST and GraphQL), and micro-services patterns.
• 3+ years of experience in setting up Observability Systems using Cloudwatch, Elastic Stack, Grafana, New Relic, etc.
• Strong understanding of cloud connectivity, including VPC peering, VPNs, and hybrid cloud setups. Experience with setting up and managing secure and efficient connectivity between cloud environments and on-premises infrastructure is a plus.
• Desire to understand and being proficient in this domain is also a plus.
• Ability to continuously be up to date with security and technical trends and evolve a platform based on them.
• Proficiency in written and spoken English is a must.

Nice to Have

• Experience in leading a team
• Experience working on a Platform
• AWS Certifications

Soft Skills

• Collaborative
• Strong communication skills for managing incidents and collaborating with different teams
• Able to work independently, come up with solutions, and drive an engineering feature from requirements gathering, team coordination, and implementation
• Mindset of always automating the ongoing work to reduce toil
• Organized
• Prioritize documentation, team sharing, and attention to detail
• Ability to lead and mentor team members, fostering a culture of reliability and excellence
• Resilience – capacity to remain calm and effective under pressure, especially during system outages or critical incidents
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

We Offer

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Locations

• Argentina
• Colombia
• Ukraine (Remote)

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