Senior Site Reliability Engineer

About the Position

We are seeking an experienced Senior Site Reliability Engineer to support the production operations and operational readiness of a next-generation Stablecoin and Digital Assets Platform.

This role is focused on ensuring the platform operates securely, reliably, and efficiently in production. The successful candidate will work closely with product, engineering, infrastructure, security, compliance, and operations teams to support production environments, improve operational processes, manage incidents, and drive platform reliability.

Responsibilities

Production Operations

• Own day-to-day production support activities across platform environments.
• Monitor platform health, performance, availability, and operational KPIs.
• Coordinate incident management, root cause analysis, and resolution activities.
• Ensure timely communication and escalation of production issues.

Operational Readiness

• Establish and improve production support processes, runbooks, operational procedures, and support models.
• Drive release readiness, change management, and deployment coordination.
• Ensure support teams have appropriate documentation and operational knowledge.

Platform Reliability & Monitoring

• Implement and maintain monitoring, alerting, logging, and observability capabilities.
• Identify reliability risks and proactively drive remediation activities.
• Improve platform resilience, availability, recovery, and operational maturity.

Infrastructure & Cloud Operations

• Support cloud infrastructure and platform environments.
• Manage deployment pipelines, environment configuration, and infrastructure automation.
• Work closely with engineering teams to improve operational stability.

Security & Compliance

• Support operational controls required for a regulated financial platform.
• Participate in audits, security reviews, disaster recovery testing, and operational risk assessments.
• Ensure operational processes align with security and compliance requirements.

Stakeholder Coordination

• Act as a bridge between Engineering, Product, Operations, Compliance, Risk, and external partners.
• Coordinate operational activities across multiple teams.
• Provide clear operational reporting and status updates to management.

Requirements

• 7+ years of experience in DevOps, Production Support, SRE, Platform Operations, or Infrastructure Engineering.
• Experience supporting critical production systems in financial services, fintech, payments, trading, digital banking, or regulated environments.
• Experience with cloud platforms (AWS preferred).
• Strong experience in monitoring, observability, incident management, and operational support.
• Experience with CI/CD pipelines and infrastructure automation.
• Strong troubleshooting and problem-solving capabilities.

Nice to Have

• Experience supporting blockchain, digital asset, stablecoin, payments, or financial market infrastructure platforms.
• Experience with Kubernetes, containerized environments, and cloud-native architectures.
• Experience with Site Reliability Engineering (SRE) practices.
• Experience with security operations, audit readiness, and regulated environments.
• Familiarity with operational processes supporting 24x7 services.

We Offer

• Opportunity to work with some of the brightest people in business and technology on challenging and rewarding projects.
• Collaborative work environment with a team of like-minded individuals.
• Career opportunities at the forefront of software innovation.

About the Company

GFT Technologies is an AI-centric global digital transformation company. We design advanced data and AI transformation solutions, modernize technology architectures, and develop next-generation core systems for industry leaders in Banking, Insurance, Manufacturing, and Robotics. Partnering closely with our clients, we push boundaries to unlock their full potential. With deep industry expertise, cutting-edge technology, and a strong partner ecosystem, GFT delivers responsible AI-centric solutions that combine engineering excellence, high-performance delivery, and cost efficiency. Our team of 12,000+ technology experts operate in 20+ countries worldwide offering career opportunities at the forefront of software innovation.

Locations:

• Ho Chi Minh City, VN, 700000
• Hanoi, VN, 10000

Workplace:

• Hybrid

(Note: Due to the high volume of applications we receive, we are unable to respond to every candidate individually. If you have not received a response from GFT regarding your application within 10 workdays, please consider that we have decided to proceed with other candidates. We truly appreciate your interest in GFT and thank you for your understanding)