Senior System Consultant, System Services, Netcompany Banking services

About the Position

Do you want to help ensure a great user experience for our customers? In the System Services team at Netcompany Banking Services, we work to support financial institutions in their use of our system solutions. We are looking for a new colleague who can help ensure stable and efficient system usage, ideally with experience in the banking and financial sector, and who can help make complex systems more usable in practice.

You will become part of a highly skilled team where collaboration is key. Working closely with colleagues across NBS and System Services, you will help optimize how customers use our solutions. The role covers areas such as process optimization, IT-related tasks, system configuration, and compliance.

Responsibilities

• Configuring and optimizing system setups (e.g. products, interest rates, and fees), while providing expert guidance to customers.
• Advising customers and increasing awareness of the NBS product portfolio.
• Facilitating workshops and reviews of customer processes and system usage.
• Analyzing current customer setups and needs with a focus on improvements and future solutions.
• Creating process documentation and procedures, delivering training on system usage, and contributing to the implementation and automation of workflows.

Requirements

• Have an interest in and understanding of banking processes and IT systems.
• Have a few years of experience from a financial institution, preferably in IT support or a similar role.
• Have a good understanding of banking infrastructure.
• Ideally have experience with NBS systems and configuration.
• Full professional proficiency in Danish and English (written and spoken) is a must.

We Offer

• Join an inclusive community that prioritizes an open and welcoming work culture based on collaboration and mutual trust.
• Opportunity to learn and collaborate internationally with colleagues from across the world.
• A wide range of social and professional events to expand your network.

About the Company

Netcompany Banking Services delivers various IT solutions and services to banks and savings institutions across Denmark and other Nordic countries. We provide a modern, cloud-based core banking platform serving more than 50 Nordic banks with over 2 million end customers. Our solutions encompass daily banking operations, mobile and internet banking, payments, investment management, risk management, compliance, and open banking.

Locations

• Copenhagen, Denmark
• Aarhus, Denmark
• Aalborg, Denmark

How to Apply

Upload your resume and a motivational letter to our recruitment system via the link. If you have unanswered questions, feel free to write to [email protected].

All qualified candidates are encouraged to apply regardless of gender, gender expression, sexuality, disability, age, religion and belief, political views, nationality, ethnicity, or social background.

*We are committed to creating an inclusive and diverse environment. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email our recruiters at [email protected] for assistance. #LI-SA1