Senior Technical Success Management Partner, US Broadcast

About the Position

We’re seeking a Senior Technical Success Management Partner for our US Broadcast team to ensure clients effectively use and derive value from our broadcast products.

Responsibilities

• During the sales process, assist our Sales and Client Success groups with product consultancy and pre-sale solutions advocacy.
• Post-sale, assist with the technical aspects of product set-up, particularly with any curated integrations that our clients require.
• Troubleshoot, resolve, or triage technical challenges when our Support team requires additional resources or asks for help.
• Act as a liaison between our clients, our support team members, and our product teams.
• Provide consultative recommendations on how clients can best utilize their current product offering and suggest additional Sportradar products that could help their business grow.

Requirements

• Experience and understanding of the broadcast landscape.
• Creative and proactive problem-solving skills.
• Good technical knowledge of the media and broadcast industries’ standard practices for using and implementing data feeds, APIs, and graphics.
• Excellent written and communication skills.
• Demonstrated creative thinking and problem-solving skills.
• Ability to partner with other team members to resolve issues and identify patterns for client technical requests.
• Excellent project management skills.
• Independent, proactive, and comfortable working with occasional ambiguity.
• Interest in and understanding of sports, especially how sports data is used within the broadcast ecosystem.

We Offer

• Competitive salary range: $80,000 - $86,000 annually.
• Comprehensive benefits package.
• Performance bonus program.
• Equity stock purchase and 401k contribution.

About the Company

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

Job Location

United States