Senior Workforce Manager

About the Position

We are looking for a Senior Workforce Manager to join our growing team in Bucharest, Romania. Our approach has helped us grow 60% in 2021, 94% in 2022, and in 2023, we joined forces with Insight, a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team.

Responsibilities

• Enable the delivery of best-in-class consultancy offerings and projects through the effective and precise management of Insight’s EMEA services shared resource requests.
• Support, manage, and build processes and workflows for the resource management of the EMEA services team.
• Align and assign required resources efficiently to projects utilizing the centralized resource calendar.
• Establish and develop communication channels and relationships with Insight EMEA’s services project management team, and the team managers of consultants and engineers.
• Acts as a single point of contact by developing, maintaining, and working on stakeholder engagement strategies and plans; proactively identifying and solving communication and relationship needs of stakeholder groups.
• Build skills profiles for the teams and seek to understand and capture individual capabilities and availability in order to meet current and future resource demands.
• Identify internal resource limitations and support proactively the engagement of third-party resources to deliver against resource requests from team managers, define skills requirements, and support negotiation of rates.
• Monitor resource utilization, ensure the effective deployment of all resources across EMEA, and also provide the best possible ROI on deployed resources.
• Proactively forecast, analyze, and report data to predict future capacity and demand, and also provide dashboard visibility of resource allocation across EMEA services.
• Provide accurate predictive analysis for resource prioritization and optimization, identifying potential future resource gaps and provide options for possible solutions.
• Forecast future workforce demand for skills based on business plans and external factors.

Requirements

• Resource management
• Process management
• Communication
• Stakeholder engagement
• Forecasting
• Capacity planning

We Offer

• Join a growing team with exciting growth plans and cutting-edge projects.
• Work with a leading global solutions integrator.
• Opportunity to help shape the future of software delivery.

About the Company

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021, 94% in 2022, and in 2023, we joined forces with Insight, a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team.