Serbian-Speaking Support Associate (Part-Time, Kragujevac)

Serbian-Speaking Support Associate (Part-Time, Kragujevac)

Kragujevac, Serbia

About Wolt

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world. In 2014 we started with the delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Position

We are looking for full-time Support Associates to join our Support team in Kragujevac!

Responsibilities

• Supporting our customers, courier partners, and venues via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Requirements

• Great communication skills with a personal touch
• A customer-obsessed and team-oriented mindset
• Comfortable working hybrid (coming to the office) several days per week
• Ability to work in shifts in mornings, evenings, and weekends
• Fast learner, comfortable with multitasking, and ready to work in a fast-paced environment
• Fluent in Serbian language and professional working proficiency in English

We Offer

• Private Health insurance - for all employees
• 25+ days of vacation - per year
• Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account
• Employee assistance program

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis, so send through your application along with your CV as soon as possible! 💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.

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