Service Consultant - Oracle Retail (RMS)
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Job description
About the Position
Service Consultant - Oracle Retail (RMS)
Location: Bangalore, KARNATAKA, India (Hybrid)
Company: OLR
About Us
OLR is a specialist Oracle Retail systems integrator, trusted by leading retailers to deliver end-to-end merchandising, store, and omnichannel solutions. We work across the Oracle Retail suite, delivering modernization and cloud transformation programs for leading retailers.
Our Bangalore-based professionals are deeply involved in large-scale Oracle Retail implementations, cloud migrations, system upgrades, and omnichannel transformation programs, helping global retailers scale, modernize, and remain future-ready in a rapidly evolving retail landscape.
The Role
As a Service Consultant - Oracle Retail (RMS), you will assist in the support of production application software. This includes assisting with troubleshooting issues, customizing existing software code, writing new software code, testing and debugging modifications, and ensuring appropriate documentation is generated for software code wherever necessary for OLR.
Responsibilities
- Frequently analyze and define client data conversion, interface, report, bolt-on, and application enhancement requirements within the technical framework of OLR projects and Oracle Retail products.
- Frequently develop code to a high standard of quality to support functional and technical requirements derived from OLR project teams globally.
- Write or contribute to technical specifications based on functional requirements to satisfy the identified enhancement or development work.
- Create and execute Unit Test Plans for your own and another team member's deliverables to capture and demonstrate the successful and high-quality development of technical deliverables which satisfy their specified requirements.
- Work in accordance with the defect and issue tracking procedures and systems which may be used to assign tasks, track progress, review quality, and support the SDLC of the client, OLR, or project.
- Create and contribute to Release Notes, package deliverables, and coordinate with team lead or project team members to perform releases.
- Assist with work estimation and preliminary requirement analysis.
- Work within a team structure in accordance with established deliverable dates, in conjunction with onsite/nearshore/offshore team constructions, reporting to assigned Team Lead(s), Development Leads, and/or onsite leads and project managers.
- Frequently attend and contribute to regular project team meetings involving local and remote team members to provide progress updates, discuss issues or challenges, with the objective to ensure the successful outcomes of project assignments.
- Infrequently travel to global destinations to work in a development consultant capacity on-site at a client or at another OLR office alongside OLR and client project teams.
- Additional duties as assigned.
Requirements
- Bachelor's degree in Business, Computer Science, or related field.
- 3+ years of development and/or systems integration experience preferred.
- 3+ years in the Retail industry or an associated Retail IT field preferred.
- Previous consulting experience.
- Strong knowledge of Oracle PL/SQL.
- Good knowledge of Pro*C, Unix Shell Script.
- Good to have technical knowledge of Forms, Reports, BIP & OBIEE.
Preferred Qualifications
- Oracle Retail RMS.
- Oracle Retail ReSA, RIB, RPM (an added advantage).
Why Join OLR?
- Make a global impact by contributing to retail transformation projects across regions.
- Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.
- Grow your career through structured training, professional development, and career progression opportunities.
- Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.
We Offer
- Comprehensive health coverage with medical insurance for you and family.
- Life & personal accident insurance.
- Generous parental benefits: maternity and paternity leave.
- Retirement benefits.
- Tax-saving benefits.
- Flexible vacation policy.
- Learning & development opportunity.
- Own your laptop program.
- Employee referral rewards for bringing great talent into OLR.
Location: Bangalore, KARNATAKA (Hybrid)
Department: MS Enterprise
Employment Type: Full-Time
Experience Level: Mid-level
Experience Years: 3-5
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