Service Manager
Primary stack
Nice to have's
Job description
About the Position
We are currently seeking a Service Manager for our client, an international software company specializing in financial sector solutions. This role is remote-friendly and based in Warszawa, Poland.
Ref. No.: GD/03/22/SLM/WAW
Responsibilities
- Managing a team of DevOps Engineers;
- Ensuring service availability and delivery in line with expectations, including:
- Preparing solutions for clients;
- Providing test environments;
- Ensuring automated test results;
- Integrating changes delivered by development teams into the main version;
- Performing performance tests;
- Maintaining software build systems;
- Monitoring services, responding to crises, and minimizing the negative impact of incidents on internal or external clients;
- Streamlining processes in terms of cost, quality, and client satisfaction;
Requirements
- Minimum 2 years of managerial experience, in the role of Project or Service Manager;
- Higher technical education;
- Positive attitude towards work, openness, and problem-solving skills;
- Ability to lead a team and motivational skills to collaborate between different teams to achieve a common goal;
- Excellent communication skills;
- Interest in the IT field and knowledge of software development processes, best practices, and tools;
- Very good understanding of continuous integration and agile methodologies;
- Fluent knowledge of English due to work in an English-speaking environment;
Nice to Have
- ITIL knowledge, certified, is welcome;
- Familiarity with JAVA, Groovy, Jenkins, Maven, Gradle, Linux, Oracle is welcome;
We Offer
- Employment based on an employment contract;
- Hybrid work model (60% remote) post-pandemic;
- Participation in demanding projects for major European banks;
- Professional development and training opportunities;
- Additional medical care;
- Multisport card;
About the Company
Precise candidate selection thanks to the substantive knowledge and experience of consultants as well as a very good knowledge of the market.
Apply
Interested candidates are invited to submit their CV in English or Polish through APPLY.
© Moorgate. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
IT Services,Recruitment & HR Tech
About the Company Moorgate is an IT recruitment firm established in 2012, specializing in recruitment for IT positions. The company was founded based on prior experience in both the Polish and British recruitment markets. Moorgate's brand is primarily characterized by its knowledge and expertise. Products, Services & Tech Stack Core Solutions Moorgate provides IT recruitment services, focusing on matching high-quality specialists and managers in the IT sector with clients. Technologies & Frameworks Generative AI (LLM / RAG / LangChain) Java Project Scope & Target Clients Client Base Moorgate serves a diverse range of clients, including international IT firms, software houses, shared service centers, internet companies, and internal IT departments in financial, FMCG, construction, and real estate sectors. Engineering Scale Moorgate handles recruitment projects of varying scopes and complexities, employing direct search, database utilization, networking, and recommendations to identify the best candidates for their clients.
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