Service Sales & Marketing Specialist

About the Position

Service Sales & Marketing Specialist

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We are seeking a motivated and enthusiastic Sales & Marketing Specialist to join our team in Lusaka, Zambia. In this role, you will work closely with the Service Sales Manager to generate opportunities, secure profitable sales, and deliver exceptional customer value. Your focus will be on Installed Base (IB) penetration and promoting the full-Service Product portfolio in collaboration with other service units. You will play a key role in building long-term customer relationships, responding quickly to customer needs, and shaping innovative solutions. If you're proactive, driven, and ready to thrive in a dynamic environment, this is an excellent opportunity to make a meaningful impact.

Responsibilities

• Prepare proposals, quotations, and competitive bids with accurate technical and commercial inputs.
• Drive proactive and reactive sales for High Voltage and Transformer service portfolios.
• Evaluate client requirements, assess commercial terms, and propose techno-commercial solutions.
• Manage the tendering process, pricing strategies, and risk reviews in coordination with the Service Sales Manager.
• Maintain project pipelines, forecasts, and documentation using Hitachi Energy tools.
• Build and maintain strong customer relationships, respond promptly to issues, and represent the customer’s voice internally.
• Identify new market opportunities and develop strategic sales plans.
• Support marketing initiatives, product launches, and customer meetings.
• Ensure compliance with internal and external regulations, HSE policies, and quality standards.
• Demonstrate leadership, teamwork, and a disciplined approach to delivering accurate and timely results.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Requirements

• Bachelor’s degree in electrical engineering or equivalent experience.
• 5 to 10 years of experience in service sales, estimation, bids, and proposals, with strong customer relationship skills.
• Proven understanding of Hitachi Energy systems and products.
• Experience within the Energy sector.
• Strong commercial, technical, and negotiation capabilities.
• Ability to work independently with a strategic, results-oriented approach.
• Excellent communication and interpersonal skills.
• Willingness to travel across assigned countries as required.
• Proficiency in spoken and written English.

We Offer

• Competitive salary
• Full-time position
• On-site work arrangement
• Opportunity to work with a global leader in electrification
• Professional growth and development opportunities

About the Company

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.