SMB Account Manager - TikTok

About the Position

SMB Account Manager - TikTok

Panama City, Panama

Sales – TikTok

Full-time - Permanent

Hybrid

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape-we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you'll help grow Aleph's advertising business by building a focused, well-prioritized book of high-potential accounts.

Responsibilities

• Drive revenue growth by consistently meeting and exceeding account growth targets.
• Own the full client lifecycle solo - from sales conversations and onboarding through ongoing success management.
• Take a consultative, solutions-oriented approach with every client.
• Lead ideation sessions and translate client goals into actionable campaign solutions; run webinars on platform updates and address common client pain points across your markets.
• Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way.
• Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts.

Requirements

• BA/BS degree.
• 3+ years of experience in a quota-carrying commercial role.
• Fluency in English and Spanish.
• A solid quantitative background.
• Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently.
• Agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio.

Nice to Have

• Genuine sales energy and enthusiasm for growing accounts.
• An eye for detail.
• Passion for advertising and ad-tech, and staying current on industry trends.
• Real tech curiosity - when a new tool shows up, you adopt it, test it, and work it into your routine.
• Analytical thinking, reading data and pipeline signals to guide decisions rather than relying on gut feel.
• Leveraging AI for research, briefs, and next steps, then applying your own judgment to personalize and build the relationship.

We Offer

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

About the Company

Aleph uses Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support - but do not replace - human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at [email protected].