Social Commerce Account Manager
Primary stack
Job description
About the Position
We are seeking an experienced Social Commerce Account Manager to lead portfolio, client, and commercial growth across a roster of premier brand accounts. Based in Jakarta, Indonesia, you will own client relationships, build full-funnel Social Commerce strategies-spanning Livestreaming, Affiliate Marketing, and Performance Media-and directly drive GMV and revenue targets.
Responsibilities
Client Leadership & Strategic Planning
- Portfolio Ownership: Serve as the primary leader and overall relationship owner across an assigned portfolio of brand accounts.
- Integrated Strategy: Craft end-to-end Social Commerce strategies integrating Livestreaming, Affiliate networks, and paid Performance Marketing.
- Business Alignment: Deeply understand client commercial priorities and translate them into actionable, cross-functional service plans.
- Senior Governance: Lead strategic client meetings, Monthly/Quarterly Business Reviews (MBR/QBR), and annual planning sessions while handling major escalations.
Commercial & Business Development
- Revenue Ownership: Own portfolio GMV and revenue growth goals, ensuring overall financial health and campaign profitability.
- Account Expansion: Actively spot, develop, and close cross-sell and upsell opportunities within your portfolio.
- New Business & Pitches: Drive pitch proposals, contribute strategic frameworks, and co-develop commercial packages with Functional Managers to win new brand accounts.
Cross-Functional Coordination & Team Leadership
- Delivery Alignment: Work alongside Functional Managers (Livestream, Affiliate, Media) to ensure campaign strategies align with client goals.
- Performance Optimization: Continuously monitor portfolio performance metrics to pinpoint new levers for growth.
- Mentorship & Coaching: Guide and upskill Account Executives embedded across your account teams.
Requirements
- Experience: 4–6+ years in E-commerce, Social Commerce, or digital agency account management.
- Social Commerce Mastery: Proven track record in platforms like TikTok Shop, Shopee/Lazada Live, or Instagram Shopping, including affiliate ecosystems and paid media integration.
- Commercial Acumen: Strong history of owning GMV targets, managing account growth, and leading pitch proposals.
- Stakeholder Management: Exceptional communication skills with experience presenting to C-suite and senior brand leaders.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and growing industry
- Professional growth and development opportunities
About the Company
[Company description if present]
© AnyMind Group. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
AnyMind Group is an organization that is transforming industries through artificial intelligence. Headquartered in Singapore, AnyMind Group is the parent company of AdAsia Holdings, TalentMind and CastingAsia.In the marketing industry, end-to-end solutions by companies under the AnyMind Group span influencer marketing, programmatic and digital advertising, and publisher monetization.For the human resource industry, AnyMind group’s TalentMind provides human resource and recruitment professionals with an AI-driven recruitment optimization platform to make hiring more efficient and smart.AnyMind Group aims to power businesses and professionals with a suite of AI-based solutions, enabling them to easily achieve greater scale and efficiency within and across departments.***AI-driven Influencer Marketing Platform and Marketplaceanymindgroup.com/castingasiaAI-driven recruiting software platformanymindgroup.com/talentmind***