Specialist in the implementation and support of the IT system of the State Register of Damaged and Destroyed Property

About the Position

East Europe Foundation, within the framework of the USAID/UK aid Transparency and Accountability in Public Administration and Services (TAPAS) project, announces a competition to find a specialist to implement and maintain the IT System of the State Register of Damaged and Destroyed Property.

The aim of the project is to develop and implement the second and subsequent stages of the geographic information system of the State Register of Damaged and Destroyed Property (including the user’s electronic cabinet and public electronic portal). This stage is aimed at deploying additional functionalities of the system. The planned objectives of the second stage, covered by this project, are to improve the existing functionalities and introduce new components of the System.

The development of the State Register of Damaged and Destroyed Property is crucial for collecting, accumulating, recording, processing, storing and protecting information (documents) on damaged and destroyed real estate, spatial coordinates of objects, persons whose real estate is damaged or destroyed, damage and losses incurred as a result of damage to such property, and other information specified in the Procedure for Submitting Information Reports on Damaged and Destroyed Real Estate as a Result of Hostilities, Terrorist Acts, and Sabotage Caused by Military Aggression of the Russian Federation.

The introduction of this System will standardize the processes of collecting, processing and storing information on damaged and destroyed property in a single format and a single-state database. Automation minimizes the human factor in most processes and is expected to have a significant anti-corruption impact.

Position title: Specialist in the implementation and support of the IT system of the State Register of Damaged and Destroyed Property.

Duration of work: 6 months.

Employment: offline and online. Please note that preference is given to candidates who will be able to work in Kyiv and attend offline meetings, etc.

Application deadline: 18:00 on March 21, 2023.

Contact information: Yulia Zaplavna, Project Manager at East Europe Foundation, [email protected]

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Responsibilities

• Provide support to users and administrators of the State Register of Damaged and Destroyed Property at the stage of implementation of the second and subsequent stages of the system.
• Maintain regular communication with the users of the State Register of Damaged and Destroyed Property (e-mail, phone, chatbot).
• Hold regular meetings (online calls) with stakeholders to clarify user requirements for information systems and communicate with information system developers.
• Maintain regular logging of incidents.
• Develop training materials, instructions, and manuals for system users.
• Conduct training sessions and seminars on the use of the system for all participants in the process of recording destruction and reconstruction (system users).

Requirements

• University degree in IT or engineering (or related field).
• At least one (1) year of experience in technical customer support and software testing.
• Experience with DBMS, in particular with PostgreSQL.
• Understanding of software development and testing processes.
• Understanding of the software design and development process, its implementation.
• Experience in developing and presenting training materials for users.
• Experience in conducting trainings and workshops for users of IT products.
• Ability to structure elements of information systems and identify possible software solutions.

Nice to Have

• Strong organizational skills and attention to detail.
• Experience in communication and interaction with users and clients.
• Communication skills and ability to work in a team.
• Ability to train unprepared users.
• Willingness to learn new technologies and products.
• Experience in implementing and using software products, especially in the construction industry, will be a plus.
• Knowledge of English will be an advantage.
• Knowledge of legislation in the field of administrative services will be an advantage.

We Offer

• Opportunity to work on a significant project with international aid.
• Professional growth and development.
• Competitive salary.

About the Company

East Europe Foundation is dedicated to promoting transparency and accountability in public administration and services. We work on various projects to improve governance and public service delivery in Ukraine.