Sr AWS Developer (Amazon Connect)

About the Position

Sr AWS Developer (Amazon Connect)

Published Date: ก.ค. 02 2569

Location: Taguig, ME -36 St Corner / Philippines

Job Type: Technology & Engineering

Work Format: Hybrid

We are seeking a skilled and proactive Production Support Engineer to join our cloud contact center team leveraging Amazon Connect. The ideal candidate will have hands-on experience with AWS Connect, Lex, Lambda, and Amazon DynamoDB, and will be responsible for maintaining, monitoring, and enhancing our cloud-based customer service infrastructure.

Responsibilities

• Provide L2/L3 production support for Amazon Connect-based contact center solutions.
• Monitor and troubleshoot issues in AWS Lambda functions integrated with Amazon Connect workflows.
• Maintain and optimize CI/CD pipelines using AWS Code Pipeline for seamless deployment and rollback.
• Manage and query Amazon DynamoDB tables for real-time data access and updates.
• Collaborate with development and QA teams to ensure smooth releases and incident resolution.
• Implement logging and alerting using CloudWatch and other monitoring tools.
• Participate in on-call rotation and provide timely resolution to production incidents.
• Document support procedures, known issues, and resolutions.

Requirements

• Strong experience with Amazon Connect and its integration with AWS services.
• Proficiency in AWS Lambda (Node.js is preferred).
• Experience with AWS CodePipeline, CodeBuild, and CodeDeploy.
• Hands-on knowledge of Amazon DynamoDB, including table design and querying.
• Familiarity with CloudFormation for infrastructure as code.
• Excellent problem-solving and communication skills.

About the Company

Cognizant(NASDAQ: CTSH) is a leading AI and technology services company that bridges the gap between AI investments and business value by creating end-to-end AI solutions for our clients. Our deep industry, process, and engineering expertise helps us fuse the context of your enterprise with technology to augment human potential, drive tangible results, and help global enterprises stay ahead in a changing world. Learn more at cognizant.ai or @cognizant.

We Offer

• Financial Security: Regular market reviews to ensure your compensation reflects your value and contributions. Benefits include retirement plans, financial education, and more.
• Health and Well-being: Generous paid time off, flexible work arrangements, comprehensive health plans, counseling services, Mental Health Allyship programs, and more.
• Career Growth: Explore over 350,000 positions at Cognizant to discover new technologies, industries, and locations while developing essential skills for your career.
• Real Impact: Work on projects that support leading brands, helping them strengthen their businesses and improve the quality of life for people around the world.

Application Process

Here’s what you can expect from our hiring process. Note that steps may vary by role and location. Check our FAQs to learn more.

Step 1: Apply for the Right Role

Find open positions that match your skills and career goals, and show us why you’re a great fit. Can’t find the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If our recruiters think you’re a good match, they’ll schedule a brief conversation to get to know you better and discuss how your experience aligns with the role.

Step 3: Showcase Your Skills

If both you and our team decide to move forward, you’ll interview with our hiring team. Some roles may require additional technical assessments and/or client interviews.

Step 4: Make Your Decision

Our team will evaluate each candidate’s potential to succeed in the role. This process may take some time as we aim to find the best fit for both you and us-but rest assured, we’ll keep you updated along the way.

Still Looking for the Right Opportunity?

Stay informed with the latest job opportunities, hiring events, and company news-curated just for you!

---

We care about your privacy

Thank you, your preferences have been updated.

By clicking "Accept All", you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyse site usage and to personalise your experience.

จัดการการกําหนดลักษณะ