Sr Client Account Manager

About the Position

Sr Client Account Manager

Location: Houston, TX, US

Company: Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world.

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Responsibilities

As the Sr Client Account Manager, you will have the opportunity to:

• Drive new business growth and maintain relationships with focus on Tier 1, Tier 2, and Tier 3 Accounts.
• Understand client needs and issues.
• Collaborate with BV offered solutions to solve client's complex challenges and needs.
• Set account strategies and guide proposal/project teams during pursuits.
• Work closely with sales and marketing teams to ensure that the needs of Tier 1, Tier 2, and Tier 3 Accounts are met and BV is positioned effectively in the marketplace.
• Be the voice of the client internally.

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Key Responsibilities

• Lead client engagement activities from identification and opportunity creation to business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Account management (build & maintain client relationships; develop and follow sector-led key account plans).
• Generate and qualify sales and marketing leads.
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).
• Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.).
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Full responsibilities for this position will vary by Sector or Region.
• Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
• Deep understanding of the industry and the needs of our clients.
• Develop and manage a pipeline of opportunities aligned with strategic initiatives from here up the expectation.
• Responsible for new client acquisition and expanding existing client base.
• Participate in contract negotiations and drive deal closure.

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Requirements

Preferred Qualifications

• Bachelor's degree preferred, with technical or business focus.
• Relevant experience in lieu of degree may be accepted.
• Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.

Minimum Qualifications

• Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution.
• Minimum of 7 years of relevant experience required.
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes and multiple decision makers.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.

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We Offer

• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance, and work assignments.
• Travel and various work environments required to achieve Sales goals.

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About the Company

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe, and healthy. Our comprehensive benefits portfolio includes an array of health care benefits including but not limited to medical, dental, and vision insurances along with disability and a robust wellness program. We offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. Additional benefits include a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan, and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries, and its affiliated companies, comply with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status, or other status protected by law.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

Nearest Major Market: Houston

Job Segment: Engineer, Engineering

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