Sr Client Account Manager

About the Position

Sr Client Account Manager

Location: Houston, TX, US

Company: Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting, and construction, together we are building a world of difference.

Responsibilities

As the Sr Client Account Manager, you will have the opportunity to:

• Drive new business growth and maintain relationships with focus on Tier 1, Tier 2, and Tier 3 Accounts.
• Understand client needs and issues.
• Collaborate with BV offered solutions to solve client's complex challenges and needs.
• Set account strategies and guide proposal/project teams during pursuits.
• Work closely with sales and marketing teams to ensure that the needs of Tier 1, Tier 2, and Tier 3 Accounts are met and BV is positioned effectively in the marketplace.
• Be the voice of the client internally.

Key Responsibilities

• Lead client engagement activities from identification and opportunity creation to business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Account management (build & maintain client relationships; develop and follow sector-led key account plans).
• Generate and qualify sales and marketing leads.
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).
• Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.).
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
• Deep understanding of the industry and the needs of our clients.
• Develop and manage a pipeline of opportunities aligned with strategic initiatives.
• Responsible for new client acquisition and expanding existing client base.
• Participate in contract negotiations and drive deal closure.

Requirements

Preferred Qualifications

• Bachelor's degree preferred, with technical or business focus.
• Relevant experience in lieu of degree may be accepted.
• Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.

Minimum Qualifications

• Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution.
• Minimum of 7 years of relevant experience required.
• Experience developing, maintaining, and executing strategic sales plans.
• History of successful pursuits with complex buying processes and multiple decision makers.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.

Management Responsibilities

Individual Contributor

Work Environment/Physical Demands

• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance, and work assignments.
• Travel and various work environments required to achieve Sales goals.

We Offer

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental, and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan, and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries, and its affiliated companies, comply with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status, or other status protected by law.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

About the Company

At Black & Veatch, you’ll be part of work that matters-designing, creating, and building the infrastructure communities rely on every day, from concept through execution. We care about how the work gets done as much as what we build. Safety is built into every decision, and people look out for each other-speaking up, collaborating, and doing the right thing because it affects real lives. You’ll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world-gaining hands-on experience across projects, technologies, and disciplines.

Ownership shows up in how we work. We take responsibility for outcomes, follow through on commitments, and take pride in what we deliver. As a 100% employee-owned company, employees share in the long-term success we build together.

With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.