Sr. Manager, Renewal Sales Insights & GTM

About the Position

We are seeking a Sr. Manager, Renewal Sales Insights & GTM to lead our data intelligence strategy and analytics for Renewal Sales and Lifecycle Management. This role will serve as the strategic leader and hands-on architect for our organization’s data intelligence ecosystem.

Responsibilities

Strategic Data Ownership & Governance

• Data Strategy & Roadmap: Define, champion, and execute the holistic data intelligence strategy and long-term roadmap for both Renewal Sales and LCM.
• Data Governance: Establish and enforce rigorous data governance standards, definitions, and compliance protocols across all renewal sales and lifecycle management data assets.
• Architecture Requirements: Architect scalable data structures and system requirements that transform raw lifecycle metrics into actionable business intelligence.

Team Leadership & "Player-Coach" Execution

• People Management: Lead, mentor, and scale the data analytics team, providing direct management and career development for reporting analysts.
• Hands-on Analytics: Act as an individual contributor to deliver complex, high-priority ad-hoc analyses while long-term self-service reporting frameworks are being established.
• Self-Service Enablement: Drive the migration from manual data delivery to robust, automated self-service dashboards for business stakeholders.

Cross-Functional Collaboration & Integration

• Enterprise Liaison: Serve as the primary, authoritative conduit representing data needs across Enterprise Revenue Data Management (ERDM), Revenue Operations (RevOps), Finance, Order Management (OM), CX, IT, and executive stakeholders.
• Project Aura System Evolution: Own the data architecture and technical requirements for the Project Aura, ensuring data integrity and stability to enable broader automation and innovation remits.

Performance Objectives: The First 90 Days

• Days 1–30 (Discovery & Assessment): Audit the current LCM/Renewal Sales data landscape, assess existing pipeline infrastructure, shadow the current analytics team, and deeply understand cross-functional stakeholder requirements.
• Days 31–60 (Strategy & Planning): Design a comprehensive data delivery plan for both the Renewal Sales and LCM functions, mapping out critical data dependencies.
• Days 61–90 (Execution & Initial Delivery): Begin execution of the data delivery plan, establish foundational self-service reporting mechanics, and stabilize data workflows across cross-functional channels.

Requirements

• Experience: 8+ years of experience in data analytics, data architecture, or business intelligence, with at least 3+ years in a dedicated leadership or people-management role.
• Domain Expertise: Proven track record supporting Inside Sales, Renewal Sales, Customer Experience (CX), or recurring revenue operations within a B2B SaaS or enterprise technology environment.
• Technical Proficiency: Deep expertise in designing data architectures, data modeling, SQL, and enterprise BI tools (e.g., Tableau, PowerBI), alongside familiarity with quoting tools (CPQ) as well as CRM/customer success platforms (Salesforce, Certinia).
• Cross-Functional Impact: Exceptional communication skills with a demonstrated ability to translate complex data infrastructure needs to Finance, IT, RevOps, and executive leadership.
• Execution Mindset: Thrives in a hybrid "player-coach" capacity, balancing high-level strategic alignment with the agility to execute technical tasks independently.

Locations

• Morrisville, NC, US
• Wichita, KS, US
• San Jose, CA, US
• Vienna, VA, US

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

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