Sr. Manager Special Projects & Performance - MENA

About the Position

Sr. Manager Special Projects & Performance - MENA

Talabat, part of the Delivery Hero Group, is seeking a Sr. Manager Special Projects & Performance for the MENA region. This role involves leading Q-commerce initiatives, analyzing performance, and driving growth.

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with operations in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

Q-Commerce Performance & Analytics

• Track and analyze Q-commerce performance metrics across all Talabat markets, identifying trends, anomalies, and high-value improvement areas.
• Build and maintain dashboards with the data team that provide real-time visibility into Q-commerce KPIs across the region.
• Prepare data-driven performance reviews for senior leadership, translating complex datasets into clear, actionable insights.
• Conduct deep-dive analysis on specific markets to pinpoint turnaround opportunities, growth levers, and profitability improvements.

P&L Management

• Partner with market teams on Q-commerce budgeting, forecasting, and Best Estimate (BE) cycles.
• Proactively identify risks and opportunities to exceed financial targets across Q-commerce verticals.
• Track P&L performance against targets and surface corrective actions when needed.

Special Projects & Execution

• Lead end-to-end Q-commerce strategic initiatives across markets, from scoping through to delivery.
• Travel regularly to markets to work alongside local teams on turnaround and growth projects.
• Develop business cases for new Q-commerce products and initiatives; drive alignment with leadership and oversee execution.
• Identify cross-functional process improvements that enhance Q-commerce operational efficiency.

Innovation & AI

• Identify and drive AI and automation opportunities within Q-commerce operations.
• Work with regional and market teams to test, scale, and embed new tools and ways of working.
• Actively leverage AI tools to enhance analytical workflows and accelerate execution.

Requirements

• Education: Bachelor’s degree from a top-tier institution in Business, Finance, Economics, Data Analytics, or a related field.
• Experience: 8–10 years of experience in quick-commerce, food delivery, e-commerce, management consulting, or high-growth tech.
• Skills:
  • Deep understanding of Q-commerce economics - unit economics, basket size, delivery efficiency, assortment strategy.
  • Strong financial acumen - P&L management, financial modelling, budgeting.
  • Highly analytical.
  • Comfortable operating with senior stakeholders and driving cross-functional alignment.
  • Willingness to travel regularly across the MENA region.
  • AI fluency - actively uses AI tools to enhance productivity and analytical output.

We Offer

• Opportunity to work with a leading global company in the delivery and e-commerce sector.
• Chance to drive significant impact and growth in the MENA region.
• Competitive compensation package.

About the Company

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with operations in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.