About the Position

Staff Machine Learning Engineer

Join ServiceNow's AI Search UX team as a Staff Machine Learning Engineer to develop AI/ML solutions for enterprise services.

Responsibilities

Drive quality and development excellence across the entire software development lifecycle
Build high-quality product features and ensure their reliability, scalability, and performance
Collaborate with a team of developers, product managers, and quality engineers to produce quality software
Work with product owners to understand detailed requirements and own your code from design, implementation, testing, and delivery

Requirements

Expertise in Java or Python, OOP, Design Patterns, time and space-efficient algorithms
Experience building new products that leverage challenging high-performance algorithms
Expertise in coding efficient, object-oriented, modularized, and quality software
Knowledge of core AI/ML techniques and algorithms
Knowledge of unit testing, profiling, and code tuning

We Offer

Base pay of $176,100 - $308,200 per year, plus equity, variable/incentive compensation, and benefits
Health plans, including flexible spending accounts
401(k) Plan with company match
ESPP, matching donations
Flexible time away plan and family leave programs

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Staff Machine Learning Engineer

Job description