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Strategic Account Director (DACH) (f/m/d)

Primary stack

Leadership

Job description

About the Position

Strategic Account Director (DACH) (f/m/d)

  • Job Type: Full-time
  • Job Field: Business Development
  • Candidate Location: Germany
  • Hire Type: Full time

About the Company

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

Responsibilities

What you'll be doing

The Strategic Account Director owns a portfolio of 3 – 5 of Adaptavist’s most strategically important enterprise customers. These are typically global organisations with the potential to generate in excess of £1m in annual gross margin.

The Strategic Account Director is accountable for building multi-year growth strategies, deepening executive relationships, and positioning Adaptavist as a long-term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth.

Requirements

Essential

  • Proven track record managing and growing complex enterprise or global accounts in a services setting, with high six- to seven-figure AOVs and £1m+ gross margin responsibility, delivering sustained account growth.
  • Strong experience building relationships, with strong communication capability evidenced by engaging credibly at the C-suite level.
  • Experience leading multi-stakeholder transformation opportunities, with the ability to identify, develop and mobilise internal champions.
  • Experience developing and executing account strategies and growth plans that have generated identifiable pipeline or revenue.
  • High-quality discovery skills with the ability to uncover business problems, organisational drivers and personal motivations across multiple stakeholder layers.
  • Experience developing compelling business cases anchored in measurable customer outcomes.
  • Proven application of MEDDPICC (or directly comparable methodology) at a standard sufficient to qualify and inspect opportunities consistently.
  • Strong commercial negotiation skills across complex, multi-variable deals where price, scope, terms and relationship are all active dimensions.
  • Commercial experience executing partner-involved deals, including familiarity with co-sell structures and margin management in partner-led engagements.

Desirable

  • Experience working within or alongside the Atlassian ecosystem, or a closely comparable enterprise technology partner ecosystem (GitLab, Harness, AWS, Datadog, IBM).
  • Established executive relationships with key strategic partners that could be activated in support of Adaptavist’s account portfolio.

We Offer

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Adaptavist, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here.


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Adaptavist is a global technology and innovative solutions provider founded in 2005, helping organisations boost agility and overcome the challenges of digital transformation. Five key practices shape our offerings: agile, DevOps, ITSM, cloud, and work management. We are part of The Adaptavist Group, whose global team exceeds 1,000 people, proudly counting more than half of the Fortune 500 among their 22,000+ customers.No matter where your business is on its transformation journey, we work in partnership with you, helping you on the right path to success. We focus on getting to the bottom of the challenge you are trying to solve first, finding the best approach and solution to meet your needs and maximise your investment in digital.As a leading Atlassian Platinum Solution and Marketplace Partner and a strategic trusted partner of AWS, GitLab,monday.comand more, working with us gives you unlimited access to a wealth of certified experts with vast experience in helping organisations like yours get more from their digital investments.Our key capabilities include:— Agile transformation: From choosing the right process framework and tools to go with it, to changing your mindset to one that embraces innovation and autonomy—our world-class agile experts will support you to getting your agile transformation right.— Cloud migration and optimisation: As experts in cloud migrations, including being a four-time winner of cloud-related Atlassian Partner of the Year awards and an AWS Advanced Consulting Partner, we’re the ideal partner for helping you wherever you are on your cloud journey.— DevOps: Our complete DevOps solutions focus on aligning your people, tools, and processes that address real business needs and inefficiencies to help you deliver better software faster.— ITSM and ESM: Our extensive service management knowledge and experience, combined with Atlassian JSM expertise and breadth of strategic technology partnerships, enable technology and business teams to accelerate and deliver exceptional service experiences.— Work management: Our experts build more engaged teams with collaboration tools that streamline project management and automate routine tasks wherever you work, thus reducing silos and improving productivity.Other solutions include licensing, training, consultancy, trusted managed services, and high-performing apps, supporting our customers to become a digital-first, future-ready business.

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