Strong Middle DevOps Engineer

About the Position

Helsi is a Ukrainian product IT company that has been on the market since 2016. The goal of Helsi is to provide access to healthcare in a single interface. The service allows patients to quickly and conveniently book appointments with doctors, while medical institutions automate the work of the Ministry of Health and conduct electronic document management. Helsi's mobile application users number over 9 million people. The system is used by about 1700 healthcare facilities and over 40,000 medical workers across Ukraine.

We are looking for a Strong Middle DevOps Engineer to join our DevOps Team.

Responsibilities

• Support and development of infrastructure in AWS (EKS, ECR, VPC, Route53, and other services).
• Administration and optimization of Kubernetes clusters (EKS).
• Deployment, configuration, and maintenance of self-hosted components: databases (MongoDB, PostgreSQL, MySQL, Redis), message brokers (Kafka, RabbitMQ), Elasticsearch.
• Building and maintaining monitoring and logging systems (VictoriaMetrics, VictoriaLogs, Grafana, Fluent-bit).
• Implementing and maintaining secure secret management practices (HashiCorp Vault, External Secrets Operator).
• Configuring and maintaining service mesh (Linkerd).
• Building CI/CD pipelines, automating routine operations.
• Participating in the planning of infrastructure solutions architecture.
• Ensuring the reliability, fault tolerance, and security of production environments.
• Participating in on-call duties, responding to incidents.
• Actively using and implementing AI tools to improve team efficiency (automation, writing infrastructure code, documentation, log/incident analysis).

Requirements

• Experience with DevOps/SRE from 3 years and above.
• Confident knowledge of AWS: EKS, ECR, VPC, Route53, IAM (without the need for constant support from a senior engineer).
• Confident knowledge of Kubernetes: deployments, Helm, independent troubleshooting of typical cluster problems (network policies, resource limits, autoscaling).
• Experience with Terraform / IaC approaches, ability to independently write and maintain modules.
• Practical experience in administering at least 2-3 databases: MongoDB, PostgreSQL, MySQL, Redis (backups, replication, basic tuning).
• Experience with message brokers: Kafka and/or RabbitMQ (deployment, monitoring, typical issues).
• Independent experience in setting up monitoring and logging systems (Prometheus-like systems, Grafana, any log stack).
• Confident understanding of CI/CD principles, independent pipeline building (GitLab CI / GitHub Actions / Jenkins, etc.).
• Confident knowledge of Linux, bash/shell scripting for automation.
• Good understanding of network technologies (DNS, TCP/IP, load balancing).
• Experience with Docker and containerization of applications.
• Ability to independently investigate and resolve incident situations in the production environment.
• Practical experience using AI tools in daily work (Cursor, Claude Code, GitHub Copilot, ChatGPT, etc.) for writing code, scripts, IaC, debugging.
• Experience in implementing AI practices in team workflows (automating routine tasks, AI-assisted code reviews, generating documentation, optimizing CI/CD with AI tools).

Nice to Have

• Experience with Victoria Metrics / Victoria Logs stack.
• Experience with Elasticsearch.
• Experience in implementing and maintaining HashiCorp Vault and External Secrets Operator.
• Experience with service mesh (Linkerd, Istio, or similar).
• Basic knowledge of Python / Go for writing auxiliary tools and automation.
• Familiarity with GitOps approaches (ArgoCD, FluxCD).
• Familiarity with security audits / compliance (SOC2, ISO 27001, etc.).
• AWS certifications (any level).
• Interest in further growth towards architectural solutions and mentorship.

We Offer

• Being part of a team that creates a product that helps millions of Ukrainians.
• Opportunities for professional and career growth within the company.
• A results-oriented team that believes in the product.
• Educational courses and conferences for professional development.
• Paid vacations and sick leave.

Please note: by sending us your resume, you consent to Helsi Ukraine processing your personal data in accordance with the Law of Ukraine "On Protection of Personal Data" for the purpose of the company's search for specialists, further communication, and conducting an interview.

About the Company

Helsi is a Ukrainian product IT company that has been on the market since 2016. The goal of Helsi is to provide access to healthcare in a single interface. The service allows patients to quickly and conveniently book appointments with doctors, while medical institutions automate the work of the Ministry of Health and conduct electronic document management. Helsi's mobile application users number over 9 million people. The system is used by about 1700 healthcare facilities and over 40,000 medical workers across Ukraine.