About the Position

Supply Chain Lead

Amsterdam

Operations – bloomon / Full-time / Hybrid

bloomon is turning the flower industry on its head – for the better. By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand, and innovation to deliver gifts and subscriptions that delight our customers across Europe.

We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest-growing ecommerce company (according to the Financial Times). Our group is backed by top-tier investors and is now home to a family of 3 strong brands: Bloom & Wild, bloomon, and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct-to-consumer flower business in Europe.

Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles, and cocktails. This is all part of our ambition to build Europe's #1 direct-to-consumer gifting destination.

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

Responsibilities

Build & Scale the Function: You’ll be the architect of our non-horticultural stock planning strategy. This is a "build from scratch" opportunity where you will set the vision for how we scale, demonstrating the ability to turn rapid business growth into a sophisticated, high-performing operational machine.
Master Stock Availability: You will lead your team to ensure optimal stock levels across all sites, balancing high availability with the need to minimize waste and holding costs. Navigating multi-site space constraints, you’ll work in lockstep with our Warehouse teams and Strategic Procurement Managers to ensure our supply is as efficient as it is reliable.
Develop & Automate: Build scalable, custom, automated supply chain and inventory tools and develop AI workflows to eliminate manual data entry and calculation tasks. You will lead the development of agile, spreadsheet-based solutions while mapping the transition to long-term, robust systems.
Process & KPI Leadership: Develop standardized processes and frameworks, leading weekly KPI reviews to shift the function from reactive problem-solving to proactive inventory and risk management. You’ll define what "success" looks like for the department.
Team Transformation & Development: Provide oversight, coaching, and mentorship to a team of stock planners, transitioning them from manual execution to analytical decision-making. You will build internal succession and resilience, ensuring the team is equipped to handle increasing complexity.
Strategic Growth & Inventory Control: De-risk the launch of new ranges by ensuring our operational infrastructure is mature enough to handle increased SKU counts. You'll collaborate with the commercial team to ensure right-size inventory levels to protect availability, de-risk peak periods, and release trapped cash, while developing third-party relationships (charities/discounters) to manage excess stock.
Operational Execution: Support with planning and execution when needed to ensure continuity (especially when issues occur or in peak times).
3PW Performance Management: Measure and manage performance of our 3PW partner against agreed SLA terms.
Supplier Performance: Build internal operational performance reporting and supplier tiering, put in place initiatives to improve operational supplier performance.

Requirements

Experience in a procurement, purchasing, supply chain, or supply planning role, with experience leading a team.
Proven track record in supply chain scalability - Experience managing exponential growth of SKUs by using technology and automation to absorb increasing complexity.
Tech-savvy and systems-oriented - Strong capabilities in building automated tools using G-suite and other platforms, and leveraging AI to increase impact.
Strong leader and mentor - Excel at coaching team members, fostering a performance culture centered around accountability and ownership of results, and managing stakeholders effectively.
Continuous improvement mindset - Adept at identifying system limitations and establishing continuous feedback loops with your team to resolve and automate them further.
Proactive and hands-on - Willing to be a direct contributor to enable scale, rolling up your sleeves to understand operational tasks to a high standard and covering gaps during peak periods or illness.
Commercially and data-driven - Motivated by protecting margins, eliminating P&L leakage driven by manual errors, and right-sizing inventory levels to optimize working capital and cash flow.

Nice to Have

Additional experience in related fields such as logistics, operations management, or retail.
Familiarity with other supply chain management tools and platforms.

We Offer

Flexible working (core hours from 10-4pm)
Work Abroad for up to 30 days each year
Share in our success with a choice to take equity options from day 1
1 day per year to volunteer on a project that’s close to your heart
Support for your commute to our office and site locations
Phone allowance
24 vacation days and an option to buy an extra 5 each year
Happiness days (1 extra day each quarter for your personal ‘me time’)
1 celebration day per year, to celebrate a holiday that’s important to you
Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values, and celebration calendar
Mental health support through Open Up, including access to online therapy sessions
Allies and champions groups
Mental Health First Aiders and awareness training for our managers
In-person and virtual yoga every week
Healthy drinks and snacks in our office kitchen
Workplace pension contributions
ClassPass membership: monthly credits to spend on fitness classes, yoga, and much more!
Flexible training framework for every stage of your career development through our Bloom & Learn programme
Internal & external Speaker Sessions on a variety of different inspirational topics

About the Company

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas, and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We’re big on collaboration, empathy, knowledge sharing, and growth, and our values drive our priorities every day:

Lead change for good: We have the guts to try new things and step up to do what matters most.
Think deeply, act swiftly: We make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas.
Care wildly: We pour care and creativity into everything we do and pay attention to the things that make a difference.
Stay open, be curious: We’re open about what we’re doing and why, and we welcome challenges from each other.

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after-work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

Moments that Matter

We love having lunch together! We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen.
A BBQ-worthy rooftop terrace (Amsterdam HQ)
Social & wellbeing monthly calendar
We love to celebrate birthdays, anniversaries, and other important milestones!
Summer and End of Year events, team lunches, and post-peak celebrations
Irresistible discounts on our products, blooms, and subscriptions!

Getting Hired

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.

We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Supply Chain Lead

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