Support Associate (Full-Time Remote)

About the Position

Support Associate (Full-Time Remote)

Košice, Slovakia

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About Wolt

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world. In 2014 we started with the delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.

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Responsibilities

• Processing incoming live chats from our customers, venues, and courier partners
• Developing our support function together with the support team as well as other teams within Wolt
• Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
• Supporting our Czech and Slovak market

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Requirements

• You are customer-obsessed and team-oriented
• You have great communication skills with a personal touch
• You have a can-do attitude towards challenges
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You already have some experience in a customer-facing role, and you are passionate about service
• This is a shift work position. You can work mornings, evenings, and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
• You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
• You are able to start working for us from October 2026

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What do we offer

• Multisport card
• Wolt credits cashback benefit
• Snacks and drinks at the office
• Home office after 1 day of training in our office in Bratislava
• Opportunity to grow both personally and professionally within our team
• Employee assistance program
• Team building events

For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.

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Next steps

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Pay Range:

€1.200 - €1.270 EUR

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Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.

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Are you looking for a full-time contract at the moment?

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Would 1270 EUR/month gross match your salary expectation?

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Are you available to start working with us from October 2026?

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Are you able to communicate in Slovak language fluently (C1+ level)?

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Do you feel comfortable speaking English at a B2 level or higher?

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You will be supporting both Czech and Slovak markets. Is this okay for you?

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Are you able to come in person for a first training day in Bratislava?

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The training is set for 2 weeks, but only the first day requires your in-person attendance in Bratislava. The rest is done remotely.

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Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

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