Job Description, Responsibilities & Requirements
About the Position
We are looking for a Support Manager who will become an important part of our team and help clients use our solutions as effectively as possible.
Responsibilities
- Provide technical support to clients across all company products (admin panel, mobile app, self-service kiosks)
- Assist with system setup and administration
- Consult on platform functionality and capabilities
- Handle client inquiries through various communication channels
- Collaborate with the development team to resolve technical issues
- Contribute to improving documentation and training materials
Nice to Have
- Experience with POS systems (Poster, IIKO, etc.)
- Experience working with CRM systems
- Experience in the HoReCa industry
- Understanding of payment systems and integrations
We Offer
- Work in a fast-growing product company
- Opportunities for professional and career growth
- Comprehensive training on all company products
- The chance to influence product development
How to Apply
Send your CV and cover letter by clicking the button below. We will review your application and invite you for an interview if it’s a match.
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