Support Manager
Nice to have's
Job description
About the Position
We are looking for a Support Manager who will become an important part of our team and help clients use our solutions as effectively as possible.
Responsibilities
- Provide technical support to clients across all company products (admin panel, mobile app, self-service kiosks)
- Assist with system setup and administration
- Consult on platform functionality and capabilities
- Handle client inquiries through various communication channels
- Collaborate with the development team to resolve technical issues
- Contribute to improving documentation and training materials
Nice to Have
- Experience with POS systems (Poster, IIKO, etc.)
- Experience working with CRM systems
- Experience in the HoReCa industry
- Understanding of payment systems and integrations
We Offer
- Work in a fast-growing product company
- Opportunities for professional and career growth
- Comprehensive training on all company products
- The chance to influence product development
How to Apply?
Send your CV and cover letter by clicking the button below. We will review your application and invite you for an interview if it’s a match.
© Eatery Club. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Privately backed start-up company. 2 years in a stealth mode and 3 on Ukrainian market. Also operated in Romania, Poland, Spain, Azerbaijan, Armenia, etc.Providing customer front-end applications including iOS, Android, Web site, and QR menu handling from a single source including seamless integrations with different POS and payment systems.Unique cloud-based solution on the European market running on AWS and designed from scratch for simultaneous high-load restaurant chains.Follow us on LinkedIn:www.linkedin.com/company/eateryclub