About the Position

TAP Manager (Team, Account, Project)

TAP stands for Team, Account, and Project. A TAP Manager at Codebridge is a hybrid lead who keeps three plates spinning at once: guiding a design team, owning the client relationship, and steering delivery so projects land on time and with real product value.

This role is ideal for a UI/UX designer ready to grow into leadership. You should have a confident grasp of modern product design practices-speak the language of Figma, evaluate usability and consistency, and translate business goals into clear, testable design work.

Responsibilities

Review design output for quality and coherence
Turn fuzzy business needs into crisp design briefs
Keep clients in the loop and help the team ship usable, on-brand, on-time results

With Customers

Communicate with clients in fluent English (preferably without accent), in writing and on calls
Present effectively: run calls, ask the right questions, listen, and present the company and team
Clarify project details: scope, requirements, expectations, deadlines, budget, etc
Do follow-ups after meetings; keep the client informed about status and next steps
Work on customer satisfaction: collect regular feedback and improve quality and client “happiness”
Handle possible negative feedback and rare conflict situations
Do account management: see the big picture of the client, understand their strategic goals, and regularly explore how Codebridge can still be helpful
Use AI to speed up client comms (drafting structured follow-ups, summarizing calls, preparing option lists and risk notes)

With UI/UX Design Teams

Set clear tasks for the UI/UX team or for each designer individually
Review and refine project requirements together with the UI/UX designer
Work on test assignments together with designers: co-plan the approach, review iterations, and approve the final submission (no “fire-and-forget”)
Hold daily check-ins with designers (short stand-ups to sync priorities, blockers, next steps)
Run regular 1-to-1s (weekly or biweekly) for feedback, growth, and early issue detection
Track workload and utilization; balance assignments to avoid idle time and overload
Maintain designer reporting (utilization, progress, risks, next milestones) and keep data up to date
Control performance: quality of deliverables sent to the client, meeting deadlines, and staying within budget
Monitor and maintain team spirit; keep the team aligned and working well together ‍

As part of Project Management

Simple plan & checkpoints. Create a short plan in the tracker: milestones, demo dates, acceptance dates, and who is responsible for what
Budget control. Track estimate vs. burn-rate; flag variances early and offer options
Tracker hygiene. Keep tasks owned, estimated, dated, and updated daily (no stale items)
Monitor project health continuously. Watch scope, timeline, quality, risks every day
Plan team workload. Balance assignments, know when projects end, prevent idle/overload
After completion, publish case artifacts. Ensure credentials and case design are created; update Upwork and Behance profiles

Requirements

Fluent English for calls and written communication
UI/UX literacy: you can review Figma files (auto-layout, components/variants, basic design systems), judge usability/consistency, and turn business goals into clear design tasks
Client comms: run structured calls, ask good questions, write concise follow-ups, keep stakeholders in the loop
Planning & tracking: keep a simple plan with milestones/checkpoints; maintain tracker hygiene (owners, estimates, dates, statuses updated daily)
Budget basics: understand estimate vs. burn-rate and flag variances early
Team routines: daily check-ins, regular 1-to-1s, basic reporting on utilization/progress/risks
Mindset: Responsibility, Independence, Diligence, Ownership, Critical thinking
Time overlap: work within agreed core hours and reply within a reasonable response SLA during those hours

Nice to Have

Hands-on background in UI/UX design or design-ops
Experience with US/EU clients and multiple parallel projects
Practice with SOW / Change Requests / Acceptance criteria
Experience preparing case artifacts (Upwork/Behance/Dribbble) after delivery

We Offer

Leadership track: expand your management experience and take ownership of team, client, and project outcomes
Product impact: influence outcomes, not just pixels-from business goals to shipped product
Direct client work: regular communication with US/EU clients, transparent interaction without middle layers
Design-driven culture: we value strong design judgment; decisions are grounded in logic and product impact
Generous time off: 20 paid vacation days and 15 sick-leave days annually to recharge
Professional development: compensation for courses, certifications, and other learning opportunities
Flexible work options: work remotely or join us in our modern Kyiv office

Recruitment Process

Initial Screening (Application Form)
English Test & Technical Assignment
Final Interview
Job Offer

TAP Manager (Team, Account, Project)

Job description