Team Lead - Collections

About the Position

We are seeking a Team Lead - Collections to manage credit policies and oversee credit risk assessments within our finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring compliance with financial regulations.

Responsibilities

• Credit Policy Management: Develop, implement, and maintain credit policies and procedures that minimize risk and promote revenue growth.
• Team Leadership: Lead and mentor a team of credit analysts and control team members, managing workloads, setting goals, and conducting performance reviews.
• Credit Risk Assessment: Oversee the assessment of credit risk, approve credit limits, and monitor credit exposures to ensure compliance with internal guidelines.
• Accounts Receivable Management: Ensure efficient management of accounts receivable and timely collection of monies owed. Implement strategies to reduce days sales outstanding (DSO) and improve cash flow.
• Stakeholder Collaboration: Work closely with the sales and customer service teams to resolve credit issues and enhance customer satisfaction.
• Reporting and Compliance: Generate regular reports on credit control activities and performance metrics. Ensure compliance with financial policies and regulatory requirements.
• Process Improvement: Continuously identify and implement improvements in credit processes and technologies to increase efficiency and effectiveness.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field. Professional certification in credit management (e.g., CICM) is a must.
• Minimum of 7 years of experience in credit management or a related financial role, including supervisory or leadership experience.
• Technical Proficiency: Strong knowledge of credit-related laws and regulations, as well as proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Analytical Skills: High level of analytical and problem-solving skills, with the ability to assess credit risk and make informed decisions.
• Leadership Abilities: Proven leadership skills with experience in managing teams. Ability to coach, mentor, and inspire team members to achieve business goals.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization and external stakeholders.
• Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

NIQ’s AI Safety Policies and Guiding Principles

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: NIQ’s AI Safety Policies and Guiding Principles

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