Technical Business Analyst

About the Position

We are seeking a Technical Business Analyst for our iGaming team in Manila, Philippines. The role involves leading analysis conversations and driving product development.

About Pronet Gaming

Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants, and challenges. That’s why the team at Pronet Gaming have been handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve – so that we can provide our clients with first-class service and guidance.

Since 1996, our approach to business has been centered around collaboration – working with our clients on a consultancy basis. Every member of our team is customer-focused and we’re committed to helping our operator clients achieve their specific strategic goals across global markets.

Responsibilities

• Write user stories based on stakeholder feedback which can be clearly and unambiguously interpreted by developers.
• Support analyzing and translating customer technical requirements as part of a cross-functional team.
• Process mapping and Wireframing new products and feature improvements to assist in the interpretation of user stories.
• Ability to write clear and concise documentation, as well as update existing documentation.
• Introduce best practices and provide recommendations on current ways of working and tools used.
• Develop an excellent knowledge of Pronet Gaming platform product and services as well as the Delivery processes.
• Work independently and at a consistently high level, with excellent time management and prioritization skills.
• Keep detailed work in progress updates and work transparently with all teams to ensure a full appreciation of the work you are undertaking and business risks and challenges that may be encountered.
• Own the product/domain for which you are responsible as the technical authority of it in the IT organization.

Requirements

• At least 3 years of experience in a similar role within the iGaming industry, ideally with a focus on B2B products.
• Excellent knowledge and experience with wireframing tools.
• Experience in agile delivery.
• Proven track record in technical requirements analysis.
• Detail-oriented analysis of complex requirements and data interpretation.
• Experienced with web applications.
• Writing clear user stories, mapping them effectively.
• Ability to create process flows diagrams.
• Writing comprehensive technical documentation, maintaining repositories.
• Backlog management experience.
• Stakeholder Management experience.
• Good database knowledge, using SQL.

Person Specification

• Perseverance and the ability to create order and structure from chaos.
• The ability to quickly learn new things and adapt.
• Good interpersonal skills and a great team attitude.
• Excellent written and oral communication skills in English.

We Offer

• Opportunity to work with a leading iGaming platform provider.
• Collaborative and customer-focused work environment.
• Professional growth and development opportunities.

About the Company

Pronet Gaming is an omni-channel turnkey provider that truly understands the needs, wants, and challenges of gaming operators. Our team is handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve. We are committed to providing our clients with first-class service and guidance to achieve their specific strategic goals across global markets.