Technical Coordinator / Solution Engineer

About the Position

Technical Coordinator / Solution Engineer

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.

We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.

Responsibilities

• Install, configure, and support local server-side software components.
• Support local environment setup and configuration of server and viewer-related components.
• Manage and support secure data preparation, upload, and processing workflows.
• Develop and maintain basic orchestration and automation scripts.
• Monitor technical environments and proactively troubleshoot issues.
• Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
• Maintain setup documentation, troubleshooting records, and operational procedures.
• Communicate effectively with remote product and vendor technical teams in English.
• Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
• Work predominantly on-site at the customer location in Kyiv, depending on project needs.
• Act as the main technical representative on-site while coordinating with remote support teams.

Requirements

Required Qualifications

• Strong experience working with Windows and/or Linux server environments.
• Proven experience installing, configuring, and supporting server-side or enterprise software solutions.
• Hands-on scripting experience with Bash, PowerShell, or Python.
• Experience creating and maintaining workflow automation and orchestration scripts.
• Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments.
• Understanding of secure environments, access control, credential management, and sensitive data handling.
• Ability to read technical documentation and follow setup and design instructions.
• Experience collaborating with remote technical teams and participating in English-language meetings.
• Strong analytical and troubleshooting skills.
• Ability to work independently with minimal supervision.

Nice to Have

• DevOps or Infrastructure Engineering background.
• Experience with on-premises or hybrid infrastructure environments.
• Experience working with data processing workflows.
• Familiarity with visualization platforms, viewer/server environments, or similar technical systems.
• Basic knowledge of encryption and decryption workflows.
• Experience working with APIs and integrations.
• GIS, spatial data, or 3D visualization experience.
• Customer-facing technical support, consulting, or implementation experience.

Specific Requirements

• Must be based in Kyiv or willing to work primarily from Kyiv.
• Availability for regular on-site presence at the customer location.
• Comfortable working within a sensitive and secure customer environment.
• Openness to customer-side background or security screening if required.
• Ability to act as the primary hands-on technical specialist on-site.
• Strong sense of ownership, responsibility, and communication skills.
• Ability to properly identify, prioritize, and escalate issues when necessary.

We Offer

• Paid Time Off - 36 paid days per year
• Work From Home (fully remote format)
• Training & Development opportunities
• Partial medical compensation

About the Company

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.

Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.

You can find more information at https://intetics.com