Technical Partner Solutions Intern

About the Position

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

We are currently seeking a Technical Partner Solutions Intern to join our Paris Office. This role is about ensuring our technology partners have what they need to build, launch, and succeed with Aircall.

Responsibilities

• Work directly with Aircall's technology partners throughout the integration lifecycle.
• Help partners understand our APIs, scope their integration, navigate technical questions, and stay engaged after release.
• Collaborate closely with the Technical Partnerships Manager, Developer Advocate, and Alliance Partnerships team.
• Build hands-on experience in problem-solving, project coordination, and partner support.

Requirements

• Solid understanding of APIs, webhooks, and software integrations.
• Interest in AI and the future of software integrations.
• Organized and good at managing projects.
• Clear communicator who can explain technical concepts to both technical and non-technical audiences.
• Problem-solver who can break down ambiguous technical questions and work towards a practical solution.
• Detail-oriented and thorough, spotting edge cases and asking the right questions.
• Self-driven and adaptable, comfortable managing changing priorities and taking ownership of your work.
• Partner and customer-oriented, caring about the experience and outcomes of the people using what gets built.
• Fluent in English and comfortable communicating with international partners and colleagues.

Nice to Have

• Previous experience in a similar role, such as technical support, partner support, solutions engineering, or technical project coordination.
• Experience working with SaaS tools, such as CRMs, helpdesks, or CCaaS/UCaaS platforms.
• Hands-on experience with REST APIs, webhooks, OAuth, or API testing tools.
• Experience creating technical documentation or partner-facing content, such as developer guides, tutorials, or enablement materials.
• Familiarity with AI agents, AI integrations, or MCP.

We Offer

• Competitive salary package & benefits.
• Fast-learning environment, entrepreneurial and strong team spirit.
• 45+ Nationalities: cosmopolite & multi-cultural mindset.
• Our people matter, work-life balance is important at Aircall.

About the Company

At Aircall, we believe diversity, equity, and inclusion – irrespective of origins, identity, background, and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity, and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Why join us?

• 🚀 Key moment to join Aircall in terms of growth and opportunities.
• 💆‍♀️ Our people matter, work-life balance is important at Aircall.
• 📚 Fast-learning environment, entrepreneurial and strong team spirit.
• 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset.
• 💶 Competitive salary package & benefits.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

DE&I Statement:

At Aircall, we believe diversity, equity, and inclusion – irrespective of origins, identity, background, and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity, and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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