Technical Support Agent – German speakers
Primary stack
Job description
About the Position
We are hiring a Technical Support Agent – German speakers for a call center in Greece. This role is not sales-oriented and offers the opportunity to receive International Certification, career advancement in the IT sector after one year, and work visa support from the employer.
Responsibilities
- Provide technical support in German and English
- Assist customers with their technical issues
- Collaborate with the team to ensure high-quality service
Requirements
- Educational level: High School diploma or equivalent
- Technical skills: Experience with Windows, MS Office Suite, Skype, IOS, Windows Media Player, Windows Messenger, Kaspersky Products, and general PC knowledge
- Languages: Fluent in German (min. C1 level) and English
- Soft skills: Excellent communication skills, strong team spirit, and passion for customer service
We Offer
- Gross Salary: €1100 monthly gross salary in 14 payments (12 months x1100 + 2 extra payments full salaries = 15400 per year)
- Bonuses:
- €125 monthly gross accommodation bonus
- €100 net relocation bonus per month in voucher
- Production bonus: 0-100€ monthly in voucher
- €100 in voucher upon training completion
- €300 after 6 months cooperation
- Extra Payments:
- Overtime, Sundays, and Greek Holidays (75%)
- Night shifts (25%)
- Benefits:
- Working visa support
- Travel expenses paid by the client
- Accommodation for the first 15 days in a hotel
- Greek lessons, free Real Estate Agency fee, and other benefits
About the Company
We specialize in recruitment consultancy across Europe, providing permanent recruitment solutions for the Engineering, IT, and Customer Support sectors. We help people find the job of their dreams.
Job Location
Greece
Application
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© Cross Border Talents. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
CBT is a specialist recruitment consultancy with a network of recruitment partners across the Globe. We provide permanent and talent leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors.For 9 years we have focused on not only building a structured company, but also on fostering a more humanized/humane community of professionals. Since 2013, our specialized international recruitment team has integrated more than 500 engineers from Central Europe (80% of European engineers) and 5500 multilingual candidates. Always working/providing in accordance with the needs of our clients.
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