Techno-Functional Lead

About the Position

Techno-Functional Lead IRC305734

We are seeking a proactive, seasoned Techno-Functional Lead with deep expertise in Retail Logistics, the.NET ecosystem, and AI integration. This is a hybrid hands-on role (combining functional/technical ownership with leadership) responsible for defining architecture, engineering solution design deliverables, and reverse-engineering complex supply chain processes into actionable technical systems. You will lead cross-functional alignment, bridge business stakeholders with engineering teams, and deliver robust integration frameworks across ERP, WMS, 3PL, and Ecommerce platforms.

Responsibilities

Technical Architecture & Hands-on Engineering (.NET & AI)

• Architecture & Design: Own end-to-end technical solution design, integration architecture, and code quality using ASP.NET Core /.NET Core, C#, MS SQL Server, and Azure Cloud.
• AI Innovation: Architect and implement AI-driven features (e.g., predictive analytics, generative AI workflows, intelligent document extraction, or automated routing optimization) to modernize retail logistics processes.
• Integration Patterns: Design robust integration patterns for high-volume enterprise systems (Event-Driven messaging, RESTful APIs, ESB, and middleware).
• Hands-on Leadership: Conduct code reviews, establish technical standards, enforce CI/CD branching strategies, and drive active hands-on development.

Functional Ownership & Requirements Engineering

• Stakeholder Bridge: Act as the primary bridge between business CXOs/stakeholders and development teams, translating high-level business vision into clear Business Requirement Documents (BRDs), functional specs, and user stories.
• Current-State Mapping: Reverse-engineer legacy systems and document current-state architectures to build a single source of truth across complex logistics environments.
• Workflow Engineering: Lead end-to-end business workflow design, system process mapping, and data flow definitions (PTP, OTC, RTR).
• Backlog Management: Own and refine the product backlog across scrum teams, driving prioritization, sprint grooming, and scope alignment.

Retail Logistics & Systems Integration

• 3PL & WMS Alignment: Oversee data mapping and integration between Enterprise systems (ERP, Ecommerce) and 3PL / Warehouse Management Systems (WMS).
• Enterprise Data Flow: Map and validate complex enterprise data flows (inbound/outbound logistics, inventory synchronization, order fulfillment, and merchandising).
• Testing & Quality: Lead SIT/UAT defect analysis, root-cause investigations, and solution acceptance.

Executive Governance & Leadership

• Executive Presence: Present technical approaches and architectural roadmaps directly to VPs, SVPs, and CXOs with strong consultative authority.
• Proactive Ownership: Manage cross-functional dependencies, resolve vendor blockers, and conduct risk assessments without needing step-by-step direction.

Requirements

• Technical & Engineering Stack: Strong hands-on experience in.NET / ASP.NET Core, Entity Framework Core, C#, MS SQL Server, RESTful APIs, and Azure Cloud hosting/services.
• AI & Automation Expertise: Hands-on experience or architectural integration of AI/ML capabilities (e.g., Azure OpenAI Services, predictive logistics models, LLM integration, or intelligent automation).
• Domain & Systems Knowledge: Deep domain expertise in Retail, CPG, and Supply Chain Logistics, including direct hands-on integration with ERP, Ecommerce, and 3PL / WMS platforms.
• Architecture & Middleware: Proven background in Event-driven architecture, Message Bus / Middleware integrations, asynchronous communications, and API management.
• Artifact Production: Demonstrated ability to author high-quality Software Design Documents (SDDs), Technical Design Documents (TDDs), BRDs, interface specifications, and process flow diagrams.

Nice to Have

• Experience with other cloud platforms (e.g., AWS, Google Cloud)
• Experience with containerization technologies (e.g., Docker, Kubernetes)

We Offer

• Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail, and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
• Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!
• Work-Life Balance: GlobalLogic prioritizes work-life balance, offering flexible work schedules, opportunities to work from home, and paid time off and holidays.
• Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training (GL Vantage, Toast Master), Stress Management program, professional certifications, and technical and soft skill trainings.
• Excellent Benefits: Competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance, NPS (National Pension Scheme), periodic health awareness programs, extended maternity leave, annual performance bonuses, and referral bonuses.
• Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food at subsidized rates, corporate parties, and provide vibrant offices with dedicated GL Zones, rooftop decks, and GL Club where you can enjoy coffee or tea with colleagues over a game of table tennis and discounts for popular stores and restaurants!

About the Company

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.