Tolling and Quality Specialist

About the Position

Tolling and Quality Specialist

Kuala Lumpur, Malaysia

We design, supply, and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection, and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

Responsibilities

Product Quality

• Manages and maintains the Company’s quality inspection and product release programs for incoming, in-process materials, and finished goods.
• Review of quality control data, data entry of quality control data, and monitor the release of batches in SAP & lifecycle extension of batches in inventory. Provide support and decision-making if any typical issue happens.
• Investigate quality issues, support and coach related responsible parties in developing and implementing corrective and preventive actions.
• Implement the process for final determinations or dispositions related to non-conforming materials.
• Implement monitoring and measurement processes for equipment/tool performance, product quality, and ensure all can be exactly followed by the cross-functional team.
• Raw materials supplier management, collaborate with SQE and Procurement team on supplier audit to ensure suppliers meet our requirements to provide stable quality materials to Veolia.
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
• Manage all customer requirements to ensure they are met by collaborating with commercial and other cross-functional teams.
• Review and action implemented to relevant product and service specifications to ensure alignment with corporate and business requirements, and ensure they are exactly followed.
• Participate in the processes for new materials and product introductions within the relevant business streams. Responsible for the new specification setup and lab trial management if necessary for quality assurance.
• Implement identification of improvement opportunities for inspection and test methods.
• Active participation in Product Quality and cross-functional improvement projects to optimize the manufacturing network or cost saving.
• Update quality documentation and communicate to carry forward lessons learned from quality concerns.
• Responsible for overall T&P quality for Water Tech in SEA & Oceania.

Tolling Management

• Monitor indicators related to ensuring Tollers conform to production or processing standards.
• Daily managing Toller’s process, quality, and working together to solve problems, driving continuous improvement.
• Investigation and resolution of product quality issues reported from the field & production quality issues at Tollers and the products already delivered from Tollers.
• Prepare reports to communicate results of quality inspection activities and keep records in Tolling audit tools.
• Analyze audit outcomes and carry out appropriate corrective procedures.
• Maintain all data in the internal system as required.
• Frequency quality meeting to manage the quality performance of Tollers, through product data communication and site audits as required, in conjunction with Procurement and Supply Chain.
• Ensures audits at Tollers are completed according to schedule.
• Ensures tolling strategy and activities are aligned with our standards.
• Participate in strategic projects and provide support, major technical support on Toller’s process optimization by working with the global team and technical center.
• Monitoring and safeguarding that the toll producer follows the work and HSE processes stipulated in the tolling contract, including transport documentation and labeling, etc.
• Interpret and comply with quality assurance standards.
• Liaise with internal and external laboratories as required to resolve product quality issues.
• Ensures that Intellectual Property issues related to Tollers are handled according to Veolia policy.

Requirements

• Bachelor’s degree in chemistry or chemical engineering.
• At least 3 years of experience in Quality management and 2+ years in Chemicals manufacturing in chemistry, organic chemistry, or polymer chemistry.
• Strong chemical knowledge and background is necessary.
• Knowledge of quality tools and SAP.
• Familiar with ISO 9001 requirements and have audit experience.
• Experience of dealing with customers and suppliers.
• Strong communication skills – oral and written.
• Strong problem-solving skills.
• Ability to communicate comfortably and effectively between cultures.
• Audit skills or the ability to rapidly acquire skills as a quick learner.

Nice to Have

• Prior working experience in water treatment preferred.
• Six Sigma/Lean Manufacturing similar skills.
• Knowledge of ISO 45001 & ISO 14001 will be preferred.

We Offer

• Competitive salary.
• Opportunity to work in a dynamic and innovative environment.
• Professional development opportunities.

About the Company

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.