Transaction Monitoring Analyst (Fraud) - Operations and Support

About the Position

Transaction Monitoring Analyst (Fraud) - Operations and Support

Join our team as a Transaction Monitoring Analyst (Fraud) to monitor and analyze transactions for suspicious activities and ensure compliance with regulatory standards.

Responsibilities

• Monitor and review transactions to isolate suspicious/fraudulent transactions
• Monitor transaction limits to detect transaction anomalies
• Investigate fraud and prepare Fraud Investigative Reports
• Review transactions flagged by the Behavioral monitoring tool and contact Customer to confirm genuineness of transactions
• Manage fraud database and report fraud statistics to the regulators
• Review daily call over of all transaction postings to ensure error-free posting and Proofs
• Timely preparation of all spot checks and sweep reports including investigations of incidences
• Conduct periodic reviews of the Company’s control practices and document findings at least once quarterly
• Prompt escalations to other banks/FIs for all reported fraudulent transfers, to increase chances of recovery
• Use data analytics tools such as Excel and SQL to analyze our fraud data, and share trends and insights with the rest of the company
• Block/place restrictions on accounts upon receipt of a fraudulent complaint
• Investigation of Fraudulent chargebacks

Requirements

• 2 years experience as a Fraud Analyst/Internal control officer preferably at a high-growth tech startup in the financial services space
• Strong analytical, communication, and organizational skills
• Exhibit strong attention to detail, able to spot patterns or anomalies and investigating them to confirm or discard your suspicions
• Are constantly seeking for better processes rather than managing the status quo
• Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, analyze, investigate and optimize fraud processes
• Have basic knowledge of common regulatory policies and standards in the Fintech industry
• Strong oral and written communication skills, including sound presentational skills
• Ability to work well independently as well as the ability to work well with stakeholders
• Flexibility in resolving issues and addressing changing priorities
• Bachelor’s Degree
• Willing to work Nights and Weekends on a rotating shift basis

Nice to Have

• Previous startup experience
• Knowledge of the credit card or consumer finance industry, especially fintech
• Proficiency in SQL/ Advanced Excel or any other data manipulation tool

We Offer

• Competitive salary
• Opportunity to work in a dynamic and growing fintech company
• Professional growth and development opportunities

About the Company

[Company description if present]