UNIQ TMS Support Specialist

About the Position

UTECH, a SaaS product company, is offering innovative technologies that empower industry-leading logistics and transportation companies. We are currently looking for a UNIQ TMS Support Specialist to join our family-type company with a friendly atmosphere.

Responsibilities

• Answering phone calls from clients daily.
• Entering information about the request into the Zoho Desk dashboard with details and precision.
• Collecting valuable information from the customer during the call.
• Communicating crucial errors and bugs to the management team immediately.

Requirements

• Fluent in English - Upper-Intermediate level and higher (B2+)
• Schedule: Monday-Friday (16:00 - 01:00); US holidays
• Multitasking
• Ability to learn fast
• Ability to work in a high-paced environment
• Problem-solving
• Team player
• Good diction and communication skills
• Experience in a call center

We Offer

• Health Coverage (gym, medical insurance, yoga, dentist, etc.)
• Technical Growth compensation (training, meet-ups, conferences, etc.)
• PTO and paid sick leave
• Life Event Bonuses
• Exciting team building
• Regular performance reviews
• Free English courses, which are paid for by the company
• Game & lounge zones (ping-pong, table football, etc.)
• Accounting as a service
• Memorable anniversary presents
• Ability to work in a successful company
• Convenient office location
• Experienced colleagues who are ready to share knowledge
• Friendly atmosphere, care for the comfort of specialists
• Tea and coffee in the office, at the expense of the company

About the Company

UTECH is an exceptional, well-established company with a team of professionals who are always eager to support you. Among our projects, you can find GPStab ELD, UNIQ TMS, etc.

If you are interested in this job, please send your CV in English.