About the Position

UX Director (India)

Einsatzort: Bengaluru

Bereich: Software Products & Development

Unternehmen: 4flow SE

Startdatum: ab sofort

Land: Indien

Bewerben

About 4flow

4flow is a global leader in logistics optimization, with a team of over 1,500 professionals across more than 20 locations worldwide. Our unique business model integrates supply chain consulting, advanced logistics software, 4PL services, and cutting-edge logistics research to deliver innovative and end-to-end solutions.

Our Bangalore office, located in Manyata Tech Park, is one of our newest and most dynamic hubs. Here, we are building a next-generation, AI-driven supply chain product from the ground up. Operating in a hybrid work model, this location offers a unique opportunity to join the development team at an early stage and play a key role in shaping the future of our product and technology landscape.

Responsibilities

Lead the global UX organization through AI-driven transformation, redefining how AI and agentic capabilities shape user experiences, UX practices, and organizational effectiveness while delivering measurable business value.
Be based primarily in Bengaluru (other locations possible) and travel regularly between Berlin and Bangalore.
Own and manage the UX budget, including headcount, tools, and vendor expenses.
Define and drive a three-year UX vision, with a strong focus on AI and agentic experiences that transform workflows and user interactions.
Partner with Product Management to identify opportunities where AI can fundamentally redesign and simplify customer workflows.
Lead the adoption of AI-enabled UX practices across research, ideation, prototyping, design, and evaluation.
Build AI capabilities within the UX team and create a culture of experimentation, innovation, and continuous learning.
Establish a scalable UX operating model that supports growth across multiple products, teams, and business areas.
Define effective collaboration models between UX, Product Management, and Engineering throughout the product lifecycle.
Align UX strategy with product strategy and broader business objectives.
Translate UX and design strategies into measurable business outcomes.
Drive hiring, team growth, role leveling, and career development across regions.
Manage design operations, governance, quality standards, and process improvements.
Ensure a consistent and cohesive user experience across the entire product portfolio.
Strengthen user research and customer feedback as core components of decision-making and product development.
Promote the value of UX beyond visual design, emphasizing research, rapid prototyping, and customer-centric innovation.
Balance rapid decision-making with stakeholder inclusion and organizational alignment.
Lead senior managers and distributed international UX teams through organizational transformation and maturity growth.
Build and scale UX organizations across complex, multinational environments and multiple product domains.
Establish governance structures and cross-functional ways of working that enable UX to scale effectively.

Requirements

Demonstrate strong understanding and experience with AI-driven and agentic product experiences.
Work effectively across Europe-India time zones and multicultural teams.
Bring strong people leadership experience combined with a solid UX background.
Possess excellent stakeholder management skills and the ability to influence executive leadership and gain C-suite alignment.
Connect UX, product, technology, and business priorities through strategic thinking.
Champion innovation, emerging technologies, and continuous improvement.
Remain resilient, stable, and effective in environments characterized by uncertainty and change.
Demonstrate high ownership, accountability, and commitment to business outcomes.
Supply chain or logistics software experience is advantageous but not mandatory.
Strong English communication skills are required; a formal degree is not required.

Nice to Have

Proven experience leading senior managers and large, global design teams, with the ability to navigate complex organizational environments.
You are product-minded and ideally bring expertise from complex B2B software or supply chain environments.
Experience building or transforming UX organizations, ideally across multiple products or teams.
Experience with or strong understanding of AI driven and agentic product experiences.
Ability to translate product and business strategy into actionable UX direction.
Strategic and decisive leadership style with outstanding stakeholder management skills and a hands-on mindset.
You are prepared to regular business travel to Berlin and Bangalore.

We Offer

A stable role within a company rooted in strong German roots, backed by a clear vision and long-term security.
A dynamic, international work environment with excellent opportunities for rapid career growth.
Extensive professional development support, including a dedicated training budget and access to internal learning programs.
A permanent position with a competitive base salary, attractive bonus structure, and comprehensive benefits package.
Hybrid work model.
Access to an Employee Assistance Program to support your mental well-being.
Regular sports activities, team events, and company getaways that foster connection and collaboration.
Complimentary lunch, beverages, and coffee at all 4flow locations.
Comprehensive health insurance coverage, including GMC, GPA, GTL, and OPD.

Application Process

Schritt 1

Online-Bewerbung

Bewirb dich auf eine unserer Stellen, indem du deine Bewerbung inklusive Lebenslauf und Zeugnissen in unserem Jobportal hochlädst. Unmittelbar danach bekommst du eine Eingangsbestätigung.

Schritt 2

Erstes Kennenlernen

Wir sichten deine Unterlagen und geben dir schnellstmöglich eine Rückmeldung. Anschließend wird ein HR-Teammitglied ein Video- oder Telefoninterview mit dir vereinbaren.

Schritt 3

Interviewtag

Wir wollen mehr über dich erfahren und dein Fachwissen besser einschätzen: In weiterführenden digitalen Interviews mit 4flowern aus deinem zukünftigen Fachbereich geben wir dir umfassende Einblicke und die Möglichkeit, all deine Fragen zu stellen.

Schritt 4

Vertragsabschluss

An den darauffolgenden Tagen melden wir uns bei dir und legen dir bestenfalls unser Angebot vor.

Schritt 5

Onboarding

Wir freuen uns, dich als neues Teammitglied bei 4flow zu begrüßen! Während deiner Einarbeitung lernst du all unsere Bereiche und die Menschen dahinter kennen. Erfahrene Kolleginnen und Kollegen unterstützen dich dabei, schnell Teil unseres Teams zu werden.

Ready for 4flow? Then please apply online

Janet Thomas [C]

Schreibe uns eine E-Mail.

UX Director (India)

Bewerben

UX Director (India)

Job description