Call Scheduler
Job description
About the Position
On behalf of WorkforceTech Client #1, SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.
In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities
- Make outbound follow-up calls (15-minute sessions) to offer free training sessions.
- Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities.
- Work closely with the Customer Success team for smooth handoffs and escalations.
Requirements
- Spotless/fluent English - non-negotiable (excellent spoken English is mandatory).
- Strong willingness to work hard with a high volume of outbound calls daily.
- Confident, positive, and customer-oriented communication style.
- Ability to explain things clearly to non-technical users.
- Highly disciplined and organized.
- All other skills (product knowledge, sales techniques, etc.) can be taught.
Working Hours
- 9 AM – 6 PM Central Time (CST) - required.
About the Company
A B2B SaaS platform that gives frontline businesses - restaurants, retail chains, cleaning companies, laundries - a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
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SD Solutions is a turnkey staffing service that helps product companies to expand their teams and develop.Our clients are top-notch companies and start-ups that bring future technologies into today’s life.We are proud of being dedicated to the last generation of cybersecurity, fintech, health tech, AI solutions, and more products.We have clients all over the globe:☑️ The USA, ☑️ The UK, ☑️ Canada, ☑️ Israel.SD Solutions provides Ukrainian professionals with perfect conditions for working in an international company:✅ Office in the center of Kyiv — near the Universytet metro station✅ Full support. We cover all hardware needs, medical insurance, accountant, and lawyer services.✅ Opportunities for professional and personal development.✅ Truly warm atmosphere and strong team spirit.More countries, more people, more offices! SD Solutions launched another branch and opened a new office in Medellin, Colombia.Join us today!
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