1083982 Sales Operations / Tender Management Consultant

About the Position

1083982 Sales Operations / Tender Management Consultant

SOLCOM GmbH is seeking a Sales Operations / Tender Management Consultant for a contract role. This position requires more than 8 years of experience in Sales Operations, Bid-/Tender-Management, or Commercial Operations in the B2B software environment, ideally in Healthcare IT.

Responsibilities

• Stabilization of Tender Management: Support the Customer Value Executives (CVEs) in managing tender processes.
• RTM-Betriebsmodell Management: Oversee the RTM operational model from start to finish.
  • Assign customer requirements to product and service scopes, including the review of performance specifications (LV).
  • Create Statements of Work (SOW) based on SOW templates and guide them through all approval stages.
• Scope Discipline Enforcement: Ensure no commitments are made outside the approved product portfolio or available implementation capacities.
• Conflict Escalation: Early escalation of scope, requirement, or approval conflicts to the CCO, including proposed solutions.
• Documentation Maintenance: Maintain the RTM manual, SOP entries, SOW templates, and deal gate documentation in QMS and audit-compliant form.

Requirements

Must-haves

• More than 8 years of experience in Sales Operations, Bid-/Tender-Management, or Commercial Operations in the B2B software environment, ideally in Healthcare IT.
• Practical experience in tenders and traceability of requirements in complex multi-stakeholder projects (100,000 €+ and public or platform tenders).
• Proven experience in creating and negotiating Statements of Work and enforcing deal governance processes.
• Strong process and documentation skills, particularly with SOPs and manuals in QMS quality.
• Proficiency in Microsoft 365, Power Automate, and SharePoint; ability to quickly learn IC2 and AI-supported mapping tools.
• Fluent in German and English (specifications and tenders are in German, management operates in English).

Nice-to-haves

• Experience with public tenders in the healthcare sector in the DACH region and Nordic countries.
• Knowledge of hospital information systems (e.g., SAP ISH Med) or clinical software.
• Experience with Customer-Value and Account-Planning methods.
• Experience in handing over an operational model to a permanent successor.

We Offer

• Hybrid Work Model: Approximately 20% on-site in Bochum, Mannheim, Freiburg, or Frankfurt; 80% remote.
• Languages: Fluent in German and English in speech and writing.

About the Company

SOLCOM GmbH is a leading company in the B2B software sector, specializing in healthcare IT solutions. We are committed to delivering high-quality services and supporting our clients in achieving their business objectives.

Apply now to join our team and contribute to our success!