Account Manager

About the Position

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for an Account Manager who will manage a portfolio of Automat-it's strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customer’s AWS environment.

📍 Work location: hybrid from Tel Aviv

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
• Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
• Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
• Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
• Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
• Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
• Maintain and develop strategic vendor relations with AWS.
• Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Requirements

• 3+ years of experience in Customer Success, Customer Engineering, or Account Management roles in a B2B SaaS company
• 2+ years of experience in sales of complex public cloud like AWS/GCP/Azure
• A proven, successful track record of generating revenue and closing business
• Experience working with or at startups/ISV companies
• In-depth experience with selling and supporting AWS services
• Demonstrated ability to engage and influence C-level executives
• Excellent written and verbal communication skills in English and Hebrew
• Excellent presentation and organizational skills
• Ability to work in a fast-paced environment

Nice to Have

• Working experience with Salesforce or Hubspot
• AWS cloud certificate
• Knowledge or experience in FinOps

We Offer

• Opportunity to work in a dynamic and innovative environment
• Be part of a global team with diverse backgrounds
• Professional growth and development opportunities

About the Company

At Automat-it, we value the unique contributions of each team member. We prioritize not only the unique needs of our customers but also the growth and satisfaction of our employees. While our technological expertise and innovation are unparalleled, we understand that it’s our people who truly elevate us.

Here, you’ll have the opportunity to learn, experiment, and innovate, all while being supported by the necessary resources and encouragement. If you’re fueled by passion and driven to pursue excellence, Automat-it is the ideal destination for you to thrive and make a meaningful impact in the dynamic world of cloud technology. Come as you are, and discover the endless possibilities of being part of our dynamic team!