Account Manager

About the Position

Account Manager - Long Term Contract

Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring an Account Manager to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.

Responsibilities

With the guidance of your manager, you will perform the following tasks:

• Build and nurture relationships with Croatia's most important fleet owners (including our 114 key-account owners representing over 2,600 displayed boats) to secure availability, pricing quality, calendar accuracy, and fast response times.
• Drive activation and conversion by pushing owners toward better response behavior and faster booking acceptance, while improving listing quality (pictures, descriptions, pricing, extras, cancellation policy).
• Prepare the fleet for peak season by making sure owners are ready before June, and by cleaning up inactive or low-quality inventory.
• Optimize revenue by focusing on high-value categories (catamarans, sailboats, motor yachts, and strong-performing motorboat operators) and working on commission alignment, pricing consistency, and upsell opportunities.
• Lead the onboarding of new owners and contribute to key projects such as Instant Booking activation, new verticals acquisition, and optimization of owner tools.
• Build market intelligence on local dynamics across Split, Zadar, Dubrovnik, Istria, and Šibenik, adapting your account management approach depending on product type and region.

Requirements

• Full professional proficiency in English, written and spoken.
• At least 1 year of experience in account management, sales, or a similar commercial/customer-facing role.
• A genuine commercial drive with a closing mindset - you know how to be assertive with clients rather than a people-pleaser.
• Comfort using data and KPIs (GMV, conversion rate, response rate, etc.) to guide your decisions and prioritize your actions.
• Structured thinking and clear communication, both written and verbal.

Nice to Have

• Croatian language skills.
• Knowledge of the Croatian boating/tourism market and its key hubs (Split, Zadar, Dubrovnik, Istria, Šibenik).

We Offer

• 🚀 A fast-growing international company with real impact;
• 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
• 🌴 5 additional days off;
• 📖 Extensive internal training;
• 🥪 Lunch vouchers (Cobee);
• 💪 Gym partnerships (Wellhub);
• 🚤 Boat license offered and exclusive discounts on your next boat trips;
• 🥐 Breakfast every Tuesday morning;
• 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
• 🎉 Team-building activities.

About the Company

Click&Boat is the leading European boat rental platform and a fast-growing company. Our main objective is to make boating accessible around the world and to provide private and professional boat owners with additional income from boat rentals. We have achieved over 100 percent growth annually since our conception in 2013. Our Barcelona office is located in the historic heart of Ciutat Vella, just steps from the Barcelona Cathedral, in a modern coworking space, only a 20-minute walk from the marina.

Founded in 2013, Click&Boat is a buoyant and diverse team of about 200 employees from 20 different countries. Our headquarters are based in Paris on a barge moored on the Seine River!

Contract: Permanent