Ad Operations Manager, HOC

About the Position

As an Ad Operations Manager, HOC, you will be responsible for planning and optimizing regional digital advertising campaigns across multi-channel platforms. Leveraging performance experience, you will oversee tracking accuracy, mitigate technical risks, and utilize data insights to drive campaign performance and meet client KPIs.

Responsibilities

• Based in Ha Noi and work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets.
• Responsible for campaign set-up, optimization, reporting, and ensuring that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...).
• Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.
• Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.
• Analyze data and prepare insightful reports.
• Evaluate the effectiveness of campaigns in order to inform future campaigns.
• Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.
• Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.
• Lead a team of 1-3 members, ensuring the team's performance and providing guidance and training for members.

Requirements

• A Bachelor’s degree from a university.
• 5+ years of working experience as Ad Operations, with at least 1 year experience as a Team lead/Manager.
• Experience in managing regional online advertising campaigns in ad platforms and performing complicated campaign analysis.
• Good command of English and Vietnamese.
• Good knowledge in display, video, social, and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc).
• Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus.
• Detailed-oriented, well organized with a good sense of responsibility.
• Proactive and willing to learn.
• Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.
• Excellent teamwork and ability to adapt.
• Possess logical reasoning skills with numerical ability.

We Offer

• Competitive Salary.
• Performance Review (2 times per year).
• Performance Bonus (1 time per year from 0.5-month to 3-month salary amount).
• Annual Leave: 15 days and other leave types.
• Private health Insurance.
• MacBook to be provided.
• Good chance to explore new trends in the digital market.
• Opportunity to learn and work with the most advanced advertising technology platforms.
• Work in a professional, active, international, and dynamic environment.

About the Company

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