Administrative – Travel Manager

About the Position

We are seeking an Administrative – Travel Manager to join our fast-growing business group. This role involves managing travel requests and ensuring smooth operations.

Responsibilities

• Independently manage travel requests end-to-end.
• Search, compare, and book flights, hotels, and transfers.
• Prepare relevant travel options based on client needs, budget, and travel constraints.
• Handle standard changes, cancellations, refunds, and rebookings.
• Support active-client travel operations with calculations, option searches, check-ins, transfers, booking support, and peak-load tasks.
• Handle standard and medium-complexity operational cases independently.
• Maintain accurate and up-to-date information in Jira and internal systems.
• Work within agreed SLA and proactively flag risks or delays.
• Ensure accuracy of traveler data, booking details, dates, routes, fares, and other operational information.

Requirements

• 2+ years of relevant experience in business travel, corporate travel, a travel agency, or a similar operational travel role.
• Strong hands-on experience with flight and hotel search and booking.
• Good understanding of airline fares, baggage rules, exchanges, cancellations, and refunds.
• Experience arranging transfers and other travel-related services.
• Ability to independently handle standard and medium-complexity travel requests.
• Strong attention to detail when working with traveler data, dates, routes, documents, fares, and booking conditions.
• Ability to manage multiple requests and changing priorities simultaneously.
• Strong research and comparison skills.
• Confident use of spreadsheets and structured operational data.
• English sufficient for working with suppliers, booking platforms, websites, and written communication.

Nice to Have

• Experience with GDS systems.
• Experience with visa-related travel support.
• Experience with complex or multi-city itineraries.
• Experience with group travel.
• Supplier negotiation experience.

Soft Skills

• Strong ownership and accountability.
• High attention to detail.
• Client-oriented mindset.
• Good operational judgment and problem-solving.
• Proactive and clear communication.
• Strong self-organization and time management.
• Ability to stay effective under pressure and changing priorities.
• Ability to work independently without constant supervision.
• Reliability in both routine and urgent operational situations.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan; work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program to enjoy cooperation with your colleagues and get a bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Yoga classes to help you stay active and energized.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
• Corporate events, team buildings.

About the Company

Join our fast-growing business group and be part of a multicultural team of top professionals in various fields. We offer a great working atmosphere, beautiful offices, and numerous benefits to ensure your success and well-being.